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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,148
quality
12,008
This company responds to reviews on average within 4 days

Instant Feedback

137,457 reviews

We monitor reviews for authenticity

Iowa
1 review
0 helpful votes
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Only one that had in stock
August 21, 2024

Ordered on a Friday. Chose overnight shipping. Showed up the next Thursday. So much for overnight.

Date of experience: August 11, 2024
Virginia
1 review
0 helpful votes
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A++ Service and Shopping
August 21, 2024

Great products as always amazing shipping great description of items always get what you order A+++ all the way around

Date of experience: August 11, 2024
Georgia
1 review
0 helpful votes
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Aways Awesome!
August 21, 2024
Updated review

Love the options and ease of use. Bike and gear selection is fabulous. You are all Great!

Date of experience: August 11, 2024

You guys are great!
November 20, 2023
Previous review

You guys are great!

Date of experience: November 20, 2023
Nebraska
1 review
0 helpful votes
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Tire for harley
August 21, 2024

First tire lost in shipping called customer service, very pleasant and helpful. Shipped another tire out right away. Very satisfied.

Date of experience: August 11, 2024
Florida
1 review
0 helpful votes
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Shopping for what I want
August 21, 2024
Updated review

I received the items I ordered which is what I had expected in a fast efficient fashion.

Date of experience: August 11, 2024

Wrong size information
March 16, 2023
Previous review

I don't know why I have to pay for return shipping if the size charts are wrong?

Date of experience: March 16, 2023
New York
1 review
0 helpful votes
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Paying for returns is a big zero. Rather than risk another return charge I cut and paste to glove on amazon an baught it there. Like it or not you are completing with Prime.

Date of experience: August 11, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

California
1 review
0 helpful votes
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Good place to get your stuff
August 21, 2024

Easy shopping has everything you would ever need. Shipping is quick

Date of experience: August 11, 2024
California
2 reviews
0 helpful votes
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The 6.5 Leatt chest protector and shin guards are perfect! The sizes were all true to the sizing chart. Exactly what I was hoping for and as always, Revzilla was quick with delivery!

Date of experience: August 11, 2024
Colorado
1 review
0 helpful votes
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I think they help you narrow your choices down pretty well and give you good options.

Date of experience: August 10, 2024
Michigan
1 review
0 helpful votes
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Shopping was nice but the item seems to be damaged.
August 21, 2024
Updated review

Shopping with RevZilla is great. The item I ordered has some stitching coming apart and I have not resolved the issue yet.

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 10, 2024
Kimberly E. RevZilla Rep
over a year old

We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected] so we can assist you and make this right.


Good selection
August 6, 2024
Previous review

Good selection.

Date of experience: July 27, 2024
Indiana
1 review
0 helpful votes
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Unbelievably fast shipping...
August 21, 2024

Great product selection/availability, best price... and unbelievably FAST, free shipping! I don't know how you guys do it. Couldn't be happier with my purchase experience with RevZilla. Thanks.

Date of experience: August 10, 2024
Minnesota
1 review
0 helpful votes
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Solid customer service
August 21, 2024

What I was looking for was not available at the time and they simply sent me an email when it was back in stock.

Date of experience: August 10, 2024
Alabama
1 review
0 helpful votes
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Overall pleasant, even when you have to wait a Long time you can trust the orders will arrive.

Date of experience: August 10, 2024
Minnesota
2 reviews
0 helpful votes
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Ordered a helmet and clothing. The helmet and one piece of clothing did not fit. The return process was very easy. I belong to RPM membership and consider that to be beneficial for savings and customer experience.

Date of experience: August 10, 2024
Canada
1 review
0 helpful votes
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Excellent
August 20, 2024

Very good shop to deal with. Fast shipping excellent. Thankyou

Date of experience: August 10, 2024
Colorado
1 review
0 helpful votes
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Excellent customer service.
August 20, 2024

Excellent customer service. Easy to navigate the website.

Date of experience: August 10, 2024
Alabama
1 review
0 helpful votes
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Multiple Purchases
August 20, 2024

I bought multiple items over the last couple of weeks. I returned one clothing item due to fitment and replaced with a different product. I ordered about 5 different items for the bike. All items were received within a few days and were just as I ordered/expected. Will use Revzilla again.

Date of experience: August 10, 2024
Mexico
1 review
0 helpful votes
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Great service
August 20, 2024

It was a great experience, great products, super prices. Fast delivery.

Date of experience: August 10, 2024
Michigan
1 review
0 helpful votes
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Excellent with comparable prices
August 20, 2024

Easy shopping interface with access to just about any part you could need all within a great price range.

Date of experience: August 10, 2024
Maryland
1 review
0 helpful votes
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Perfect fit
August 20, 2024

Came fast and fit just right 100% will buy again if needed. Excellent

Date of experience: August 10, 2024