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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,162
quality
11,987
This company responds to reviews on average within 4 days

Instant Feedback

138,469 reviews

We monitor reviews for authenticity

Virginia
2 reviews
0 helpful votes
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I put in an order and it came back what I ordered and in a timely manner

Date of experience: September 7, 2024
New York
1 review
0 helpful votes
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As always, convenient & easy
September 17, 2024

I ordered on line.
All my past experience when ordering over the phone has been great.

Date of experience: September 7, 2024
Connecticut
1 review
0 helpful votes
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Birthday Present Shopping
September 17, 2024

My experience was fantastic. The whole process was smooth and I reached out asking about payment plans and someone reached out within seconds to help me out! Great customer service and awesome email updates!

Date of experience: September 7, 2024
Nevada
1 review
0 helpful votes
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Wish they had this in other colors!
September 17, 2024
Updated review

This is so much more comfortable than my other jackets! It's a great summer jacket.

Date of experience: September 7, 2024

Great selection
February 14, 2024
Previous review

This is my go to motorcycle gear store. I love the breadth of options and review videos.

Date of experience: February 14, 2024
District of Columbia
2 reviews
0 helpful votes
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Very helpful
September 17, 2024

I've got a few items from RevZilla, always was a good experience. Also glad to see you all in the NHRA.

Date of experience: September 7, 2024
Arizona
1 review
0 helpful votes
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RevZilla and Order was great!
September 17, 2024

RevZilla is great and the sissy bar bag I got was perfect! Just what I was looking for and even. Was a little bigger than it seamed but that was even better for me!

Date of experience: September 7, 2024
Missouri
1 review
0 helpful votes
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Crf50 carb kit
September 17, 2024

Easy website! Fast shipping! Everything for the carb included. Bike started up and idled perfect after the job was done.

Date of experience: September 7, 2024
Colorado
1 review
0 helpful votes
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Wrong item
September 17, 2024
Updated review

The helmet was delivered quickly but after opening box (witch was labeled Medium) the helmet inside the box was a small. Not even close to getting on my head.

Date of experience: September 7, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience. I am sorry you had an issue i do see you have returned the incorrect item. Please give us a call or shoot us an email in the future we will be glad to help resolve your issue.


Always quick and easy to find what I want
October 27, 2023
Previous review

Always quick and easy to find what I want

Date of experience: October 27, 2023
Oregon
1 review
0 helpful votes
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Exactly as ordered, on time
September 17, 2024

I received my order promptly without any issues. This is always how my experience is with this company.

Date of experience: September 7, 2024
Georgia
1 review
0 helpful votes
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Bike cover
September 17, 2024
Updated review

Great experience and good pricing. Web site does crash sometimes tho.

Date of experience: September 7, 2024

Good, except crashed once
September 6, 2024
Previous review

Good, except crashed once

Date of experience: August 27, 2024
Oklahoma
1 review
0 helpful votes
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Got it fast
September 17, 2024

It arrived shortly, sadly I dropped the helmet a week later and broke the parts again I had just replaced. My bad though.

Date of experience: September 7, 2024
Missouri
1 review
0 helpful votes
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Helmet intercom clamp
September 17, 2024

Easy to find item based on brand name the price was right
Thanks!

Date of experience: September 6, 2024
Massachusetts
1 review
0 helpful votes
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Lot of options in one place
September 16, 2024

Easy to use sure with plenty of information, and fast delivery.

Date of experience: September 6, 2024
California
1 review
0 helpful votes
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Always reliable transactions
September 16, 2024

Always do well shopping at Revzilla. Prompt shipping and quality products

Date of experience: September 6, 2024
Indiana
1 review
0 helpful votes
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Experience
September 16, 2024

Excellent experience and quality. Would buy from again. Very helpful

Date of experience: September 6, 2024
Canada
1 review
0 helpful votes
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Helmet sizing
September 16, 2024

Helmet sizing borders false advertising. I ordered a 5xl helmet when in fact the shell I am told is 2 xl and the liner is 5xl. This makes no sense.

Date of experience: September 6, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.

Maine
2 reviews
0 helpful votes
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Satisfied
September 16, 2024

No issues what's ever, would order again. Product was received as described

Date of experience: September 6, 2024
California
1 review
0 helpful votes
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Quick and easy, no hassles
September 16, 2024

Bought some boots that were too small, had them returned and bigger ones sent with no issues.

Date of experience: September 6, 2024
Virginia
3 reviews
0 helpful votes
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Fast shipping
September 16, 2024
Updated review

Revzilla had the items I needed in stock and delivered it in 2 days. Can't get any better than that

Date of experience: September 6, 2024

Easy to use website and always has parts I need In...
July 23, 2024
Previous review

Easy to use website and always has parts I need In stock

Date of experience: July 13, 2024
Texas
1 review
0 helpful votes
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Bull-It jeans--inconsistent sizing--
September 16, 2024
Updated review

I own several pairs of Bull-it jeans--the sizing is all over the place--I'm a 38" waist--but several Bulll-it jeans in 38 were wayyy too small--some 40" fit OK. My most recent purchase were labeled 40" slim--the waist was very big and the slim fit was super tight on me--. I think Bull-it are the best jeans out there, great value but the fit is inconsistent across the brand.

Date of experience: September 6, 2024

Very easy to navigate the site and find what I need1
December 2, 2023
Previous review

Very easy to navigate the site and find what I need1

Date of experience: December 1, 2023