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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,163
quality
11,987
This company responds to reviews on average within 4 days

Instant Feedback

138,482 reviews

We monitor reviews for authenticity

Virginia
3 reviews
0 helpful votes
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Fast shipping
September 16, 2024
Updated review

Revzilla had the items I needed in stock and delivered it in 2 days. Can't get any better than that

Date of experience: September 6, 2024

Easy to use website and always has parts I need In...
July 23, 2024
Previous review

Easy to use website and always has parts I need In stock

Date of experience: July 13, 2024
Texas
1 review
0 helpful votes
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Bull-It jeans--inconsistent sizing--
September 16, 2024
Updated review

I own several pairs of Bull-it jeans--the sizing is all over the place--I'm a 38" waist--but several Bulll-it jeans in 38 were wayyy too small--some 40" fit OK. My most recent purchase were labeled 40" slim--the waist was very big and the slim fit was super tight on me--. I think Bull-it are the best jeans out there, great value but the fit is inconsistent across the brand.

Date of experience: September 6, 2024

Very easy to navigate the site and find what I need1
December 2, 2023
Previous review

Very easy to navigate the site and find what I need1

Date of experience: December 1, 2023
California
1 review
0 helpful votes
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Easy online ordering
September 16, 2024

Found what i wanted easy to order and check out. There was a good variety of items I was looking at.

Date of experience: September 6, 2024
Colorado
1 review
0 helpful votes
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Motorcycle Dream
September 16, 2024

This website ticks all the boxes and the motorcycle reviews are top notch! Keep up the good work!

Date of experience: September 6, 2024
Utah
1 review
0 helpful votes
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Shipping issues
September 16, 2024

Ordered a helmet and some saddle bags for an upcoming trip I had. They both showed that they were in stock and the Bags shipped out within a few days and I had them, but the helmet did not ship and I didn't receive it in time for the trip. It didn't ship until two weeks after I had ordered it This company is not afraid to bill your credit card immediately even if they don't ship that kind of stuff pisses me off.

Date of experience: September 6, 2024
Kimberly E. โ€” RevZilla Rep
over a year old

Thank you for taking the time to leave a review. It looks like your order was placed on the 8/22, and the item had a 5-7 business day lead time prior to shipping. It was with the carrier and on its way to you on the 8/31, which is the 7th business day after your order got processed.

Idaho
1 review
0 helpful votes
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I was able to find lots of options for items I was looking for. The website was easy to navigate. Order arrived in decent time in great condition. I will shop again.

Date of experience: September 6, 2024
New Jersey
1 review
0 helpful votes
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Definitely will be ordering more soon
September 16, 2024

I've ordered 3-5 times from RevZilla and still haven't had any issues. The shipping does take time but you can't always rush quality. Every OEM part has been identical/durable and every Aftermarket has fit perfectly. There boxes also never show up with even a scratch on them.

Date of experience: September 6, 2024
New York
1 review
0 helpful votes
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Too many cutesy "Ah yeah" messages for me, but the site inventory and filtering options are great! Some items take a while to ship so that's worth paying attention to, and free return shipping would be nice but I guess it's understandable that it's not an option, but all the "Free 2-day & Return Shipping is misleading since one has to either pay for a shipping label from RevZilla or pay for their own shipping.

Date of experience: September 6, 2024
California
1 review
0 helpful votes
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I expected a more "stout built" shirt & pants. The build รฎs okay just thinner >n the high where areas. Also I'm sure that it's my overprotective gear that I wear yet...I'm finding it hard to close up a pair of 44".,.my old 38" fit the same?

Date of experience: September 6, 2024

Always right
September 11, 2024
Previous review

Always right

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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I bought a pair of lovely riding gloves and measured my hands using their online tool and came up with my size and the gloves that showed up were definitely not my size (large but I guess my hands are XL? Who knew?)

And since they didn't fit I had to send them back and it cost me $10. Which I guess is fine but it seems like, of course, I didn't really read the fine print. All over their site it says "Free Shipping" but really what they mean is "Free Shipping One Way and if it doesn't fit then you are screwed."

Caveat Emptor for the next time

Date of experience: September 5, 2024
Kimberly E. โ€” RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Arizona
1 review
0 helpful votes
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Vance and Hines short shots
September 16, 2024

Mounting Bracket was bent out of the box had to heat it up and straighten it. One of the pipes is slightly bent but isn't very noticeable with the heat shield on
I would've expected higher quality from Vance an Hines being a big name and high price but they still sound good.

Date of experience: September 5, 2024
India
1 review
0 helpful votes
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Delivered on Schedule
September 16, 2024

Revzila has been my go to website to purchase motorcycle gears, parts and accessories. A one stop shop for all my needs. The prices are good, easy purchase process and the most best part is updates on the shipped products.

Date of experience: September 5, 2024
Canada
1 review
0 helpful votes
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2016 Africa Twin Fork Rebuild
September 16, 2024

Ordering was easy and everything was in stock. Shipping was to Canada. The order was slow going out. I was told that it was due to the international paperwork that had to be done. When the order did go out, FedEx delayed the delivery date twice. When I received the order, the package looked as if it had been kicked around the world. Thankfully the parts were unharmed.

Date of experience: September 5, 2024
Wisconsin
1 review
0 helpful votes
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Easy online shopping
September 16, 2024

Everything was fast and easy. I am very happy with the riding gloves that I purchased.

Date of experience: September 5, 2024
California
1 review
0 helpful votes
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Arrived just as expected (Revzilla rocks in that dept.). I had to toss some old net tie-downs that were on the cheaper side and had little stretch or lost it so quickly as to be useless. These have good stretch and cover a nice area on the tail of my BMW...I have a plate where the passenger seat would go so have some extra flat room for a gym bag and my work/laptop pack. I use 2 to cover them thoroughly in that space. The only downside...the hooks are plastic. They seem strong enough so that is not the issue...just that they are so thick and inflexible that my usual tie-in points did not work. But...plenty of places that fit, so I am happy.

Date of experience: September 5, 2024
New York
1 review
0 helpful votes
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,,,,,,,,
September 16, 2024

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Date of experience: September 5, 2024
California
1 review
0 helpful votes
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Easy purchase quick delivery
September 15, 2024

Easy purchase quick delivery. Shipping confirmation and tracking easy.

Date of experience: September 5, 2024
Washington
1 review
0 helpful votes
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Got what I ordered!
September 15, 2024

Bought windscreen for my wife's Honda Rebel 500...delivered in good shape and on time.

Date of experience: September 5, 2024
Costa Rica
1 review
0 helpful votes
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DId not fit based on the size chart
September 15, 2024

I used the provided size chart, but the jacket did not fit. It runs small

Date of experience: September 5, 2024
Kimberly E. โ€” RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Arizona
1 review
0 helpful votes
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RevZilla Rocks!
September 15, 2024

The customer service agent was very helpful and professional. I will definitely shop at RevZilla again.

Date of experience: September 5, 2024