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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,162
quality
11,987
This company responds to reviews on average within 4 days

Instant Feedback

138,462 reviews

We monitor reviews for authenticity

Michigan
2 reviews
0 helpful votes
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Over all a good purchase of a windshield. It fit my motorcycle but I didn't like that it sat on head light and made vibration sound. I found my own piece of self adhesive to use as a buffer but it would have been nice for something to be included in order.

Date of experience: September 5, 2024
Canada
1 review
0 helpful votes
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Good first purchase from revzilla
September 15, 2024

No issues.
Good selection and decent pricing with decent shipping options to Canada.

Date of experience: September 5, 2024
Maryland
1 review
0 helpful votes
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Gift cards
September 15, 2024

I sent a gift card to my son as a birthday present. Unfortunately, I did not see any way to include a note saying who sent it. Now I'm getting all your emails and sorry but I'm not interested. Seems there should be a better process for sending gifts.

Date of experience: September 5, 2024
Ohio
1 review
0 helpful votes
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New handle bar
September 15, 2024

I recently got into an accident and bent my left handle bar and it's been wonderful ever since and I love being able to ride again!

Date of experience: September 5, 2024
Serbia
1 review
0 helpful votes
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Schuberth C3
September 15, 2024

Thank you for another great experience.
Shopping at RevZilla is stress free as usual. Great prices, quick shipping, items as described...
Thank you again!

Date of experience: September 5, 2024
Hawaii
1 review
0 helpful votes
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Great quality product and fast delivery
September 15, 2024
Updated review

The riding boots I ordered were of very good quality and true to size. I'm a little thick in the calf so it took up a lot the laces not leaving a whole lot to tie at the end. I will be looking for longer laces.

Date of experience: September 5, 2024

It was exactly what I hoped for!
July 5, 2024
Previous review

I did alot of research looking for an after market seat for my 21 Road Glide. I found what I was looking for on the Revzilla site and didn't hesitate to order it.

Date of experience: June 25, 2024
Colorado
1 review
0 helpful votes
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I've purchased Klock Werks windshields before & know they come with shrink wrapped plastic on both sides. Unfortunately, the one revzilla shipped had the plastic missing altogether on one side & haphazardly wrinkled up/slapped on the other side, not even protecting large parts of the windshield. There were obvious handling marks on it & some light scratches. This is clearly a windshield someone peeled the shrink wrap off of, played around with, decided it wasn't right for them, pulled the only piece of wadded up shrink wrap they could find out of the garbage & returned. It really upsets me that revzilla is selling lightly used stuff as new. If you have used items, sell them at a discount as used! Don't hoodwink your customers!

Date of experience: September 4, 2024
Oregon
1 review
0 helpful votes
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Gloves
September 15, 2024

Great gloves. 5 star. They go on your hands. Fingers inside, all 5.

Date of experience: September 4, 2024
Pennsylvania
1 review
0 helpful votes
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Tires and tubes
September 15, 2024

Purchased tires and tubes for my surron light bee x and everything fit as it should.

Date of experience: September 4, 2024
Maine
1 review
0 helpful votes
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Quality Hemet at a fair price
September 15, 2024

Great selection of helmets with very good descriptions. Easily found the style helmet I life with the features I wanted.

Date of experience: September 4, 2024
Colorado
1 review
0 helpful votes
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Nice helmet
September 14, 2024

Good web site. Easy to order. Good descriptions and details.

Date of experience: September 4, 2024
Missouri
1 review
0 helpful votes
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Shipping & purchase
September 14, 2024

I found the product at Revzilla with ease. Their shipping information and timeline was right on point

Date of experience: September 4, 2024
Alabama
2 reviews
0 helpful votes
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Great Experience
September 14, 2024

The product arrived on time as described. Fit perfectly to my motorcycle.

Date of experience: September 4, 2024
California
1 review
0 helpful votes
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Looked for battery for my bike, got a lot of options with different battery type numbers so it was confusing. Would be nice to have a filter for lithium/others. Battery arrived so drained bike wouldn't turn over. Put it in the trickle charger and now it seems to be working fine.

Date of experience: September 4, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

New Jersey
1 review
0 helpful votes
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Lacks in delivery
September 14, 2024
Updated review

Order parts, 8/20 paid top dollar for delivery. Never arrived, Customer service tried tracking same and the only excuse they could give me is that the part never went out. RevZilla customer service resent me my order but due to the holiday the part only arrived 9/3. I expected better organization from RevZilla, next time I'll just order it on Amazon.

Date of experience: September 4, 2024
Kimberly E. RevZilla Rep
over a year old

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.


Lacks in shipping
September 5, 2024
Previous review

Revzilla is a reputable company, customer service is helpful and courteous, they carry quality products but shipping needs better organization. Waiting 14 days because they didnt get my order out the first time isn't worth shopping at RevZilla. At the very least Revzilla should have expedited the delivery the second time. It was a Rizoma handle bar insert for a Rizoma SPY-R bar end mirror. Nothing big or heavy.

Date of experience: August 26, 2024
Vermont
1 review
0 helpful votes
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Good selection of items; easy ordering; timely delivery. I'll be back.

Date of experience: September 4, 2024

Found what I needed at a fair price
May 10, 2024
Previous review

Found what I needed at a fair price.

Date of experience: April 30, 2024
Idaho
1 review
0 helpful votes
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Fantastic Customer Service
September 14, 2024

Extremely helpful with timely responses... much appreciated!

Date of experience: September 4, 2024
Canada
1 review
0 helpful votes
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Got it broken
September 14, 2024

Package box was intact but the back armor in the jacket is broken

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2024
Kimberly E. RevZilla Rep
over a year old

Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected]

Florida
2 reviews
0 helpful votes
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Great selection and prices quick shipping and hassle free return process. Revilla is always my first choice for anything Motorcycle related.

Date of experience: September 4, 2024
Virginia
1 review
0 helpful votes
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Axial base layers
September 14, 2024
Updated review

True to size, excellent quality, should hold up well, can't beat the price

Date of experience: September 4, 2024

Best place to find hard to find parts
May 15, 2023
Previous review

Best place to find hard to find parts

Date of experience: May 15, 2023