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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,160
quality
11,991
This company responds to reviews on average within 4 days

Instant Feedback

138,326 reviews

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
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Great service
September 19, 2024
Updated review

Fast and easy, great selection. Would recommend to any rider

Date of experience: September 8, 2024

Always great doing business here
June 3, 2023
Previous review

Always great doing business here.

Date of experience: June 3, 2023
Canada
1 review
0 helpful votes
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Good service
September 19, 2024
Updated review

I have bought two motorcycle helmets. Both have fitted perfectly.

Date of experience: September 8, 2024

Good service
May 23, 2024
Previous review

Great service. Only problem is UPS broker charge bumped the price after customs duty by $75.

Date of experience: May 12, 2024
Ohio
2 reviews
0 helpful votes
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Wouldn't fit
September 18, 2024
Updated review

Ordered a windshield for my '99 flats. When I received it the straps & holes didn't line up

Date of experience: September 8, 2024

Satisfied
April 3, 2024
Previous review

Just easy to get through system it was all self explanatory

Date of experience: March 24, 2024
Florida
1 review
0 helpful votes
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Kuryakyn Shift Linkage
September 18, 2024
Updated review

Awesome shopping experience, love Revzilla. Easy to navigate the site to search for products.

Date of experience: September 8, 2024

Buying experience
August 31, 2023
Previous review

Quick and easy, great products, amazing Shoie Helmet. Loving it! Revzilla is an awesome site for all gear.

Date of experience: August 30, 2023
Georgia
1 review
0 helpful votes
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My product arrived damaged
September 18, 2024

My product arrived slightly scratched on the face shield. I was supposed to send pictures of it to get a new one but I had already used it to ride since I had it planned ahead. I decided not to even attempt to send a picture because I've done used it, its dirty and can't really prove it was already there. So unfortunately I have decided to just deal with the scrach on the face shield. Other than that, I really like the product and the website.

Date of experience: September 8, 2024
Kimberly E. — RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Texas
1 review
0 helpful votes
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5-7 Business Days To Ship
September 18, 2024

5-7 business days to ship doesn't seem long until you are waiting. Don't remember Revzilla taking that long to ship in the past. Took two weeks to recieve my order. Besides the long wait everything else went well as usual.

Date of experience: September 8, 2024
California
2 reviews
0 helpful votes
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Easy to make returns
September 18, 2024

One of my items arrived damaged and the return process was easy and prompt.

Date of experience: September 8, 2024
Texas
1 review
0 helpful votes
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👍👍
September 18, 2024

Good job, I called got a human immediately she was very helpful.

Date of experience: September 8, 2024
Massachusetts
1 review
0 helpful votes
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Pack talk half helmet
September 18, 2024

Fast shipping, great product. No complaints. Excellent!

Date of experience: September 8, 2024
Massachusetts
1 review
0 helpful votes
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TW200 Carb rebuild kit
September 18, 2024

Love that you check bike fitment... parts arrived in good time

Date of experience: September 7, 2024
Ohio
1 review
0 helpful votes
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Easy to order and super quick delivery
September 18, 2024

Got the jacket I was dreaming about for months and the delivery was super fast.

Date of experience: September 7, 2024
Massachusetts
1 review
0 helpful votes
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Return Policy
September 17, 2024

Not too happy with the return policy, I probably would've thought twice about purchasing riding clothing there

Date of experience: September 7, 2024
Illinois
2 reviews
0 helpful votes
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Emergency gear
September 17, 2024

Needed gear helmet jacket gloves fast had my new purchase shipped to me to Illinois from Florida all my gear is in storage so I got new stuff and it came quick as hell in perfect condition and made riding fun and safe. Thank you.

Date of experience: September 7, 2024
Virginia
2 reviews
0 helpful votes
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I put in an order and it came back what I ordered and in a timely manner

Date of experience: September 7, 2024
New York
1 review
0 helpful votes
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As always, convenient & easy
September 17, 2024

I ordered on line.
All my past experience when ordering over the phone has been great.

Date of experience: September 7, 2024
Connecticut
1 review
0 helpful votes
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Birthday Present Shopping
September 17, 2024

My experience was fantastic. The whole process was smooth and I reached out asking about payment plans and someone reached out within seconds to help me out! Great customer service and awesome email updates!

Date of experience: September 7, 2024
Nevada
1 review
0 helpful votes
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Wish they had this in other colors!
September 17, 2024
Updated review

This is so much more comfortable than my other jackets! It's a great summer jacket.

Date of experience: September 7, 2024

Great selection
February 14, 2024
Previous review

This is my go to motorcycle gear store. I love the breadth of options and review videos.

Date of experience: February 14, 2024
District of Columbia
2 reviews
0 helpful votes
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Very helpful
September 17, 2024

I've got a few items from RevZilla, always was a good experience. Also glad to see you all in the NHRA.

Date of experience: September 7, 2024
Arizona
1 review
0 helpful votes
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RevZilla and Order was great!
September 17, 2024

RevZilla is great and the sissy bar bag I got was perfect! Just what I was looking for and even. Was a little bigger than it seamed but that was even better for me!

Date of experience: September 7, 2024
Missouri
1 review
0 helpful votes
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Crf50 carb kit
September 17, 2024

Easy website! Fast shipping! Everything for the carb included. Bike started up and idled perfect after the job was done.

Date of experience: September 7, 2024