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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,166
quality
11,983
This company responds to reviews on average within 4 days

Instant Feedback

138,593 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Great service and a price match.
September 27, 2024

Found the same product cheaper on another site, but the site did not appear as secure or reputable as revzilla. Used the price match feature and got a response in less then 24 hours matching the price.

Date of experience: September 17, 2024
North Carolina
1 review
0 helpful votes
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Easy navigation on the website, fair pricing and quick delivery

Date of experience: September 17, 2024
DO
1 review
0 helpful votes
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Excelente
September 27, 2024

Excelente sevicio, muy rápido el envío y el producto esperado!

Date of experience: September 17, 2024
New York
1 review
0 helpful votes
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Great service.
September 27, 2024

Got me what I needed with free shipping. Hell yeah. Pretty sweet dude.

Date of experience: September 17, 2024
Florida
1 review
0 helpful votes
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Engine guard
September 27, 2024

Look and fitment was perfect! Went to local hardware store and got the hardware needed in instructions provided.

Date of experience: September 16, 2024
Connecticut
1 review
0 helpful votes
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Excellent service
September 26, 2024

I like shopping at RevZilla because they give veterans and first responders discounts. I'm a veteran and a retired first responder.

Date of experience: September 16, 2024
Florida
1 review
0 helpful votes
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Great customer service
September 26, 2024

I ordered some Alpinestars riding sneakers and they were too big. Had no problems returning the large pair and received the right size and love them. Will be shopping here in the future.

Date of experience: September 16, 2024
Michigan
1 review
0 helpful votes
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You're always prompt with your orders. I will continue to order parts from you as I've never had a problem.

Date of experience: September 16, 2024
Virginia
2 reviews
0 helpful votes
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The right product for the right price.
September 26, 2024

The helmet I was looking into was on sale - older model, but exactly what I needed.
The video reviews are very helpful in making the right choice, so are the sizing charts.
I'm happy with my choice, the price, the quality of the product I bought and the shopping experience.

Date of experience: September 16, 2024
California
1 review
0 helpful votes
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Exactly as expected!
September 26, 2024

Super easy shopping experience. The product not only got here in a timely manner, but it's also excellent quality and looks fantastic. Fit perfectly!

Date of experience: September 16, 2024
Florida
3 reviews
0 helpful votes
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Price Match
September 26, 2024
Updated review

Excellent service! No hassle price matching. You guys never fail to meet or exceed expectations.

Date of experience: September 16, 2024

Lots of choices
August 7, 2024
Previous review

Lots of choices.

Date of experience: July 28, 2024
Florida
1 review
0 helpful votes
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Great site.
September 26, 2024
Updated review

It was easy navigating the site and customer service is very helpful as well. Product descriptions are in depth

Date of experience: September 16, 2024

Informative
September 18, 2024
Previous review

Informative

Date of experience: September 8, 2024
California
2 reviews
0 helpful votes
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Great Deals, Correct Parts, Quick to ship!
September 26, 2024
Updated review

Will order more! These guys rock! I got the right parts and everything was a good deal.

Date of experience: September 16, 2024

I called for advise on parts on easter and had the...
April 9, 2023
Previous review

I called for advise on parts on easter and had the most helpful nice saleswoman. She was awesome and I got the info i wanted to match my harley. I forgot her name but give her a raise for being so nice and working on easter! Thank you!

Date of experience: April 9, 2023
Canada
1 review
0 helpful votes
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I love my helmet but...
September 26, 2024
Updated review

Prices are high, I wish they were more reasonable. I paid $40 USD on the site to ship a helmet and $50 CAD duty. Sizing chart should be included on the site. Shipping to Canada is way too expensive.

Date of experience: September 16, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience. Unfortunately we have no control over taxes and duties charged on international orders.


Prices are high :( I wish they were more reasonable...
September 9, 2024
Previous review

Prices are high :( I wish they were more reasonable but it's still the cheapest place I found so you get 5/5.

Date of experience: August 30, 2024
Missouri
1 review
0 helpful votes
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Easy and quick, awesome!
September 26, 2024

Website easy to navigate, fast shipping, I will be back. RevZilla just has what I need.

Date of experience: September 16, 2024
Ohio
1 review
0 helpful votes
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Fantastic product!
September 26, 2024

I ordered a disc brake lock from RevZilla. The product came on time, in perfect condition, and operates as advertised. Fantastic experience all around!

Date of experience: September 16, 2024
Missouri
1 review
0 helpful votes
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Good as always
September 26, 2024

Fast shipping, great prices. What else is there?
Always a good selection of in stock parts

Date of experience: September 16, 2024
Florida
1 review
0 helpful votes
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Motorcycle jacket
September 26, 2024

The jacket was delivered ahead of the advertised delay at the time of purchase.
However I selected a large as per my old jacket size and it is smaller, not enough to return or order a XL. Suggestion to have a size grid with some basic dimensions in the selection process on your site.

Date of experience: September 16, 2024
California
1 review
0 helpful votes
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Great
September 26, 2024

Great Experience, lots of deals in the web. True fit to size.

Date of experience: September 16, 2024
Massachusetts
1 review
0 helpful votes
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1. In the description of Seesoft armor for Rev-IT was never specified as a set of 2
2. I returned quantity of 2 (set of 2), but only received a refund for 1 and when I called customer service Kevin told me he will take care of it and I have yet to see the refund come through.

Date of experience: September 16, 2024