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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,166
quality
11,983
This company responds to reviews on average within 4 days

Instant Feedback

138,602 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Excellent service and products
October 11, 2024

Everything arrived insanely fast and there were no issues with leaking/ damage to the fluid containers!

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Yamaha parts
October 11, 2024

I got what I needed eventually I ordered 4 bolts and they were sent in two different deliveries two and two. It heals me up but they worked out in the end so no complaints I would order from them again.

Date of experience: October 1, 2024
Michigan
1 review
0 helpful votes
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Always Spot On
October 11, 2024

Always have what I need. The price is fair and delivery is fast.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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Fast Friendly Service
October 11, 2024
Updated review

Had a return due to improper fit. Return was breeze. Was able to re-order different item seamlessly.

Date of experience: October 1, 2024

Great site layout
August 27, 2024
Previous review

Great site layout

Date of experience: August 17, 2024
Virginia
2 reviews
0 helpful votes
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Great
October 11, 2024

Easy to navigate thru the process and arrived quicker than expected. The FLO levers are top quality and I really like how they adjust and will break away without breaking! Really good quality product.

Date of experience: October 1, 2024
California
1 review
0 helpful votes
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Great customer service
October 11, 2024

Online ordering made easy with Revzilla!
Returns are easier and more efficient.

Date of experience: October 1, 2024
Massachusetts
1 review
0 helpful votes
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Chain and Sprocket shopping
October 11, 2024

Had to go to Amazon for the sprockets, but got the chain from Revzilla. Didn't have any gold/nickel plated O-ring DID which sucks because I live near the ocean, and the only 520 16T sprocket was $38 so I went to Amazon for that.

Date of experience: October 1, 2024
California
2 reviews
0 helpful votes
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Chose Helmet size listed as 59-60cm as i am a 73/8" head.
It was too tight. Way too tight to put up with.

Pretty disappointed, but…called for customer service and was helped greatly by Samantha.

Date of experience: September 30, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

California
1 review
0 helpful votes
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Poor Shipping
October 11, 2024

I do like RevZilla however I was very disappointed with my recent order. The product I ordered was a molded/formed product. The person packaging the product stuffed the shipping box so full they crushed the molded product ruining its shape and ability for the product to stay/go back to its original molded form/shape. There was no reason to damage the product. The person shipping the product obviously just had no concern.

Thank you for reading my review.

Regards
Steve

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2024
Kimberly E. RevZilla Rep
over a year old

We are sorry you had this experience we will be contacting you to help get your issue resolved.

Colorado
1 review
0 helpful votes
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Slow Shipping & Inaccurate Tracking
October 11, 2024

Shipping was way slower than expected. Took eleven days! Shipped via UPS but then handed off to USPS for final delivery. Shipping status by both UPS & USPS was never accurately reported. Was delivered this afternoon, but status on both UPS website and RevZilla website, 5 hours later, say delivery by tomorrow evening. There was never an "Out For Delivery" status reported. When you live in a neighborhood with lots of porch pirates, its important to have accurate tracking of shipped items!

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 30, 2024
Kimberly E. RevZilla Rep
over a year old

We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue. We have reached out privately regarding this issue.

Florida
1 review
0 helpful votes
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Drag seat
October 11, 2024

I was conflicted on buying this seat after reading a few reviews. I ended up ordering it and putting the seat on right away. At first you will not be comfortable, set right on it. Once you ride q few hundred miles like I did the first day and get it wet after washing my bike after. The seat is way more comfortable and well broke in. Sure made the bike look different and ride better.

Date of experience: September 30, 2024
Nevada
1 review
0 helpful votes
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Easy Shopping
October 10, 2024

Easy to shop with account and password. Items are usually in stock and shipping is fairly quick

Date of experience: September 30, 2024
California
1 review
0 helpful votes
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Big time Revzilla customer but was never compelled to post a review until now. These saddlebags fit beautifully on my Triumph Thruxton FE. Low profile, non-intrusive, roomy, easy, and not fugly.

Date of experience: September 30, 2024
Texas
2 reviews
0 helpful votes
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Oil Change kit
October 10, 2024

Revzilla always has what I need, I can always count on them for my motorcycle needs.

Date of experience: September 30, 2024
Arizona
1 review
0 helpful votes
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Product color incorrect
October 10, 2024

Ordered a dark brown leather jacket and when received jacket was a lighter in color than picture shown on website.sent it back and received refund..

Date of experience: September 30, 2024
Wisconsin
1 review
0 helpful votes
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Hypermotard 950SP
October 10, 2024

The best solution for the Hypermotard rearsets, foldable tips to avoid dangerous scratching when leaning

Date of experience: September 30, 2024
Mexico
1 review
0 helpful votes
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Everything was really good
October 10, 2024

Despite a minor hiccup in the order processing days, my order was fully delivered on time, to take my gear to my trip

Date of experience: September 30, 2024
Georgia
1 review
0 helpful votes
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Always seems to be the correct part!
October 10, 2024

Best aspect of RevZilla is accuracy of description and application of the part. If they say it fits your bike,...IT FITS!

Date of experience: September 30, 2024
Minnesota
1 review
0 helpful votes
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Good stuff...
October 10, 2024

Good stuff... 50 characters, are you serious. Got a tire. It was black and round, just what I needed!

Date of experience: September 30, 2024
Michigan
1 review
0 helpful votes
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I needed an exact replacement for an accessory on my Honda Goldwing that had failed (plastic clip broken). RevZilla was the first site that hit when I searched for the part and it was a perfect fit.

Date of experience: September 30, 2024