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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,153
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,009 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Fits 08 Fatboy perfect!
December 10, 2024

Easy to see if the part fits function on the website. Fits perfect.

Date of experience: November 30, 2024
California
2 reviews
0 helpful votes
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Good shopping experience and great product. Vance& Hines instructions and their YouTube videos could be a lot better. Sizes of sockets misquoted, tools left off the instruction list, etc,, but you figure it out eventually. Sound is great, looks are good and I'd recommend the pipe to any Pan Am owner.

Date of experience: December 12, 2024
Texas
1 review
0 helpful votes
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Nolan helmet order
December 10, 2024
Updated review

Ordering was simple, and arrived very quickly. The only notation was that the Size Small helmet box had been previously opened.

Date of experience: November 25, 2024

Easy to use and fast service!
September 20, 2024
Previous review

Easy to use and fast service!

Date of experience: September 10, 2024
California
1 review
0 helpful votes
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Went through quickly.
Appreciate the 'perks' and discounts along with free shipping.

Date of experience: December 11, 2024
California
1 review
0 helpful votes
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MT comfort seat
December 10, 2024

I purchased the comfort seat for my 23 MT09 and wow.whay a difference. Very comfortable and easy to get used to.
The seat does sit higher than stock, but I'm 6ft tall and can still flat foot

Date of experience: November 12, 2024
California
2 reviews
0 helpful votes
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New tires at a great price.
December 10, 2024

Great selection of tires, unlike other sites they had both the front and rear I needed. The product reviews/videos are well done and very helpful. Shipment was quick and communication was excellent.

Date of experience: December 10, 2024
Kansas
1 review
0 helpful votes
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I love the product
December 10, 2024

It was quick and easy. And very professional. And I will definitely keep buying more things from RevZilla.

Date of experience: December 14, 2024
Tennessee
1 review
0 helpful votes
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RevZilla - my go-to bike store.
December 10, 2024

What happened to my veteran discount? The holiday specials kept saying veteran discount on the website... all the way until I hit PAY, but no discount.

Date of experience: December 14, 2024
New Mexico
1 review
0 helpful votes
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Great Experience
December 10, 2024

I ordered jacket and pants, I made a mistake and ordered a size to small with the pants. Called them the day I received them and spoke to a wonderful staff member who helped me with correcting my order.
Highly recommend, great experience.

Date of experience: December 14, 2024
Massachusetts
1 review
0 helpful votes
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K&N Filters
December 10, 2024
Updated review

Delivery dates changed three times. This made it difficult to be home for the delivery. The box was crushed but all inside was not damaged.

Date of experience: November 29, 2024

You did your job
May 9, 2024
Previous review

You did your job. Thanks

Date of experience: April 28, 2024
South Carolina
1 review
0 helpful votes
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Awful website navigation/bike filtering
December 10, 2024

Used the websites bike specific look up to find read brake pads for my bike. Bought the pads and boom they were the fronts. Wouldn't be so annoyed if I didn't literally click a button to search for rear pads for my bike.

Date of experience: November 29, 2024
Kimberly E. RevZilla Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

New Mexico
1 review
0 helpful votes
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Love my new helmet!
December 10, 2024

Fantastic deal, super fast/ secure delivery. Thank you very much!

Date of experience: December 10, 2024
Georgia
1 review
0 helpful votes
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Good product
December 9, 2024

Everything looks good and the quality will find out at Christmas
Thank you

Date of experience: November 29, 2024
Australia
1 review
0 helpful votes
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Quick reply to price match request. Great to work with. Arrived nice and fast. Go Revzilla!

Date of experience: December 10, 2024

Staff were extremely helpful, that's why I always choose...
October 22, 2024
Previous review

Staff were extremely helpful, that's why I always choose Revzilla first (dependent of costs, though, coz I live in Aus!)

Date of experience: October 12, 2024
California
1 review
0 helpful votes
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Delivery tooooo slow
December 9, 2024

More than 15 days to delivery a pair of bolts that were in stocks is out of question. You should make it very clear the time frame for delivery

Date of experience: November 29, 2024
Kimberly E. RevZilla Rep
over a year old

We do apologize. We do show our website stated 1-2 week lead time before shipping. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Illinois
1 review
0 helpful votes
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Great product at great price
December 9, 2024

Good selection of parts. Great price, great product and got it before the delivery date

Date of experience: November 29, 2024
Washington
1 review
0 helpful votes
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Sometimes page 404 comes up when looking through products, sometimes filters reset having to set them again and find whatever page i was on, could be better overall

Date of experience: December 10, 2024
Massachusetts
1 review
0 helpful votes
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Great customer service
December 9, 2024

Thank you for being able to change the shipping address as requested. We got our order no issues.

Date of experience: November 29, 2024
Texas
1 review
0 helpful votes
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Excellent product and put it to good use!,,,trail riding is a blast.

Date of experience: December 14, 2024
California
1 review
0 helpful votes
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Exceeded expectations
December 9, 2024

I got the goods and the goods are good. Especially liked the veterans discount

Date of experience: December 10, 2024