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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,155
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,057 reviews

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New York
1 review
0 helpful votes
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SBS brake pads are too thick by 0.075"
December 12, 2024

I ordered rear brake pad for my 2004 Kawasaki ZRX1200R I received SBS rear brake pads 556LS each pad is 0.075 inches two thick compared to the original Kawasaki pads. This reduces the gap to engage the caliper and pads over the disc by an "1/8th inch therefore will not work.

Date of experience: December 2, 2024
California
1 review
0 helpful votes
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Helpful!
December 12, 2024

Couldn't find what i needed contacted costumer support and they sent me the link to exactly what i needed!

Date of experience: November 22, 2024
India
1 review
0 helpful votes
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It claims to prise match any product as per their conditions and it stands true to their word. I found Kriega Hydration bag a bit cheaper elsewhere from the price listed. Provided them with the link and the price matched the product.

Wanted to cancel a item from my purchased list as it would come a bit late at my address and they canceled/ refunded the item within 24hrs.

Date of experience: December 2, 2024
New York
1 review
0 helpful votes
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Good Customer Service
December 12, 2024

My shipment got held up by Fedex and Revzilla helped me out quickly and without question. Bravo

Date of experience: November 29, 2024
Missouri
1 review
0 helpful votes
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Size charts are confusing
December 12, 2024

Finding size charts are counter intuitive and misleading.

Date of experience: December 16, 2024
Massachusetts
1 review
0 helpful votes
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Good selection at a good price
December 12, 2024
Updated review

Had a great experience and was able to get all te stuff I was looking for delivered quickly.

Date of experience: December 2, 2024

Got shipped the wrong item but that are replacing it
October 31, 2023
Previous review

I ordered tire and they shipped the work one. I contacted customer service and they were quick to replace the tire. The new tire arrived quickly but was the same model I had just sent back. Contacted them again and they canceled the order and let me keep the "wrong" tire. I them did a new order of another different model tire only to receive the original wrong tire. Working with customer service now to return this one and hopefully get the correct one this time.

Date of experience: October 27, 2023
Oregon
1 review
0 helpful votes
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Mr
December 12, 2024

Shopping was easy and the service was great--y'all were able to add an apartment number on the shipment after I forgot and left it off the address.

Date of experience: December 2, 2024
Utah
1 review
0 helpful votes
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A+
December 12, 2024

Got my package fast and safe, it's like a motorcycle orgasm!

Date of experience: December 2, 2024
Texas
1 review
0 helpful votes
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Positive Experience
December 12, 2024

Easy to get set up and order the items I needed. It also was delivered in a timely manner.

Date of experience: December 2, 2024
Texas
1 review
0 helpful votes
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Amazing sight to buy from
December 12, 2024

They were quick with there delivery and quality stuff when you receive it

Date of experience: December 2, 2024
California
1 review
0 helpful votes
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Beidb
December 12, 2024

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Date of experience: December 1, 2024
Arkansas
1 review
0 helpful votes
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Spent 30$ on the face shield and shipping. Your charging me shipping to return the wrong product so bottom line I initially spend $30 for the product and shipping and will net $12 if I return it. Enjoy my $30 because I will never shop Revzilla again

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 1, 2024
Minnesota
1 review
0 helpful votes
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👍
December 11, 2024

Fast delivery, fair prices. Will be ordering from here again.

Date of experience: December 1, 2024
North Carolina
1 review
0 helpful votes
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$10 Credit Purchases
December 11, 2024

Very appreciative of their $10 credit- which I used to purchase some spare parts and motor oil.

Date of experience: December 1, 2024
North Carolina
2 reviews
0 helpful votes
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Great product delivered insanely fast!
December 11, 2024

Excellent windshield. Delivered the next day and amusing up to date emails on where they were in the process of delivering it.

Date of experience: December 1, 2024
Missouri
1 review
0 helpful votes
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Hinister
December 11, 2024

The jacket was supposed to be missing the back protector but also was missing a thumb loop. I was told I would receive zillo credit but haven't yet.

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 1, 2024
Connecticut
1 review
0 helpful votes
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Had a great experience and my part that I ordered came super quickly and it was very easy to order my part!

Date of experience: November 30, 2024
Texas
1 review
0 helpful votes
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I understand money is always the bottom line, but when I say RevZilla is one of the good few left out there, I mean it. Of all the parts I ordered, one was defective and had a bolt snap on me. Jed from their customer support only asked me to send a picture of what happened and then approved the return for a refund. No questions asked. A little gesture like that goes a very long way with customers. I want to be able to buy without wondering about "what ifs" and the hassle that could be involved. Thank you, RevZilla and Jed. As long as I need to find parts for my motorcycle, I'll now always check RevZilla first.

Date of experience: November 30, 2024
Illinois
2 reviews
0 helpful votes
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One of the best companies
December 11, 2024
Updated review

Great experience. I have always had a great experience with Revzilla. Highly Recommend.

Date of experience: January 25, 2025

Great experience
December 7, 2024
Previous review

Great experience

Date of experience: November 27, 2024
Pennsylvania
1 review
0 helpful votes
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I sure wish I could use the promo code, that I signed to receive txts. I don't remember using this site before, but I must have used this site for Christmas, another year

Date of experience: December 11, 2024