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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,157
quality
11,993
This company responds to reviews on average within 4 days

Instant Feedback

138,147 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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A breeze
December 15, 2024

Ordered back to back items, bother shipped in a timely fashion

Date of experience: December 5, 2024
California
1 review
0 helpful votes
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The return/refund process cost me $10 but I'm not complaining. It was easy.

Date of experience: November 19, 2024
New Jersey
1 review
0 helpful votes
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Easy way to gift
December 15, 2024

Extremely easy to order gift cards which I will give to family member

Date of experience: December 18, 2024
California
4 reviews
0 helpful votes
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Arrived as promised, Great products!
December 15, 2024

Easy purchase and Fast delivery! Definitely recommend purchasing for all your Motorcycle parts from RevZilla 👍

Date of experience: December 16, 2024
New York
1 review
0 helpful votes
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Right item wrong color
December 15, 2024

Ordered the khaki colored jeans, received the grey/black ones

RevZilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 24, 2024
Washington
1 review
0 helpful votes
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Customer service
December 15, 2024

Purchased items that went on sale days later and customer service honored sale prices without hesitation with a simple email. Refund of sale price savings credited within hours. Highly recommend Revzilla!

Date of experience: December 4, 2024
Florida
1 review
0 helpful votes
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Not just this experience but literally every single one has been perfect. There's never been an issue and I have quite the purchase history here. Revzilla will always be my go-to for the best parts and prices!

Date of experience: December 4, 2024
Ohio
1 review
0 helpful votes
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Excellent service and quality
December 14, 2024

I ordered two trackmaster chock/stands the price was excellent as well as shipping speed and quality.

Date of experience: December 4, 2024
California
1 review
0 helpful votes
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Excellent Customer Service
December 14, 2024

I had packages get lost before because of mail service, RevZilla did handle that situation, and had a new item shipped to me while they figured out what happen to the lost item.

Date of experience: December 4, 2024
California
1 review
0 helpful votes
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Price is good and shipping is free. Site easy to use and pay. Requirement for 50 caricatures to leave a review is annoying and dumb.

Date of experience: December 16, 2024
California
1 review
0 helpful votes
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Perfect
December 14, 2024

Couldn't have expected any better service! Thanks! I had no issues with what I ordered regarding size and correct items.

Date of experience: November 29, 2024
Puerto Rico
1 review
0 helpful votes
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It has been a Super easy experience and the isssue I was having was resolve

Date of experience: December 18, 2024
Massachusetts
2 reviews
0 helpful votes
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Easy process. Good communication, price and fast shipping! Item exactly what I needed!

Date of experience: December 15, 2024
Texas
1 review
0 helpful votes
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Awesome shopping experience!
December 14, 2024

Fast, friendly, knowledgeable, professional service at a fair price and free shipping. Can't beat that with a stick.

Date of experience: December 18, 2024
Virginia
1 review
0 helpful votes
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The title says it all. The prices are great, the quality of products as well as variety is fantastic. The shipping blew me away, it was here the next day!

Date of experience: December 4, 2024
Australia
2 reviews
0 helpful votes
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Super Happy with the products
December 14, 2024

The quality of the product I ordered and received are top notch! Number 55 of 100 happy with that! Love ICON you hardly see it in Australia! Unfortunately I got stung with import tax and duty's cause I spent over 1k AU… next time I'll split the order to avoid this! But still happy overall.

Date of experience: December 3, 2024
Washington
1 review
0 helpful votes
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All good
December 14, 2024
Updated review

There are lots of choices, reviewed honestly, decent price, but could always be lower 😄. Trustworthy place to shop for quality merc.

Date of experience: December 3, 2024

Mostly good
November 8, 2023
Previous review

Mostly good. Sometimes getting back to an item or category is not clean.

Date of experience: November 7, 2023
Florida
1 review
0 helpful votes
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Excellent customer service!
December 13, 2024

Customer service rep I spoke with went above & beyond my expectations! I will definitely shop here again!

Date of experience: December 3, 2024
Tennessee
1 review
0 helpful votes
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Fast shipping.
December 13, 2024

Ordered a new face shield and it got delivered pretty quickly. Great quality.

Date of experience: November 19, 2024
Pennsylvania
1 review
0 helpful votes
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Superb pricing
December 13, 2024

Ordered a front tire for my motorcycle, less expensive than any shop could get around. Arrived intact and earlier than communicated. Bang up job.

Date of experience: December 7, 2024