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RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,148
quality
11,997
This company responds to reviews on average within 4 days

Instant Feedback

137,806 reviews

We monitor reviews for authenticity

New Mexico
1 review
0 helpful votes
Follow Shake S.
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No issues, precise inventory, precise shipping. No questions were needed, and all questions were addressed in quality descriptions..

Date of experience: March 21, 2026
1 review
0 helpful votes
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Great as always!
April 1, 2026

You had what I needed in stock and ready to go. I got it quickly. Fantastic proactive email communication; I didn't once wonder where everything was because you told me before I even had a chance to worry.

Date of experience: March 21, 2026
2 reviews
0 helpful votes
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Arrived Quickly
April 1, 2026
Updated review

Plexus can not be found in any local shops here. I ordered it from Revzilla because I wanted it fast and Revzilla always comes through.

Date of experience: March 21, 2026

I appreciate the convenience and reliable service
January 31, 2026
Previous review

I appreciate the convenience and reliable service. There is also a Cycle Gear outlet close enough if I need to make a return.

Date of experience: January 20, 2026
1 review
0 helpful votes
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Price match
March 31, 2026

They were very interested in working with me on a price match.

Date of experience: March 21, 2026
1 review
0 helpful votes
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Easy no hassle return!
March 31, 2026

Bought a helmet that didn't fit and was able to return it for a full refund. Got the correct size to replace it within just a few days. Thrilled!

Date of experience: March 21, 2026
California
1 review
0 helpful votes
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These pants are great.
March 31, 2026

I ordered these riding pants for riding my Indian Bobber. I am most pleased with these pants overall, they fit perfectly for my size that I ordered. I'm 5'7" with an inseam of between 32-30, so I ordered the 34x31 size and they're perfect.

They're very comfortable wearing them if you can deal with the padded knee pads that come with the pants. These pants do sag a little bit in the waist area due to the armor padded protection in the butt area, but a belt fixes that issue.

The only reason I give a 4-Star is because of the incredibly bad odor of chemical from the manufacturer. That smell will drive you nuts, soo bad I had to throw these in the wash by themselves three times just to cut down on the smell.

Also, wearing these out on a ride will also help "air out" the smell. But once you take these out on a few rides, the smell will lessen, still there right now as I type this, but nowhere near like it was right out of the packaging.

Would I buy these again, absolutely.

Date of experience: March 21, 2026
1 review
0 helpful votes
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Not accurate
March 31, 2026

I had to return my order. Sizing chart was wrong. Don't believe the guy if he says he wears a medium and it's true to medium. My 10 yr kid fits in his "medium". My return was easy, but I had to eat the return shipping cost.

Date of experience: March 21, 2026
Kimberly E. RevZilla Rep
18 hours ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!

1 review
0 helpful votes
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Very supportive
March 31, 2026
Updated review

Fits a bit small but overall I'm happy to have the opportunity to purchase a JRocket jacket and THE LAST ONE IN THAT SIZE! Thank you RevZilla for having them still

Date of experience: March 21, 2026

Easy to navigate
March 15, 2026
Previous review

Easy to navigate

Date of experience: March 5, 2026
California
1 review
0 helpful votes
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Boots are Riding!
March 31, 2026
Updated review

I needed new riding boots. I reviewed the offerings on RevZilla and found the boots I wanted were out of stock, but I could submit my email, and I would be notified when more arrived. True to their word, I received an email about a month later, and ordered the brand and size I needed. They were shipped the same day ai ordered, and arrived by FedEx a few days later. The boots fit perfectly and I am thrilled to have them for comfortable and protective riding. I love RevZilla!

Date of experience: March 21, 2026

Easy to use and informative website
March 20, 2026
Previous review

Easy to use and informative website.

Date of experience: March 10, 2026
Pennsylvania
1 review
0 helpful votes
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Bought Tires
March 31, 2026

One tire came half sealed in plastic wrap, the other simply had plastic wrap around the tire big enough for the shipping label. To return these if they were bad I would have needed to purchase two large boxes to make the return as no carrier accepts open tires for return. You think they would have put more care into the packaging a high value item such as tires better.

Date of experience: March 21, 2026
Kimberly E. RevZilla Rep
20 hours ago

We're sorry to hear you're experiencing an issue. Fedex will accept a return of the tires and we can offer a return label. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 877-792-9455
💬 Live Chat: revzilla.com
We're here to help!

1 review
0 helpful votes
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Dependable
March 31, 2026

Ordered what I wanted and it came faster than it said it would arrive.

Date of experience: March 21, 2026
1 review
0 helpful votes
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Quickly found two great helmets at fair prices and they shipped them right to my door in a matter of a day or two. Thats awesome!

Date of experience: March 20, 2026
South Carolina
1 review
0 helpful votes
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Needed a 21 inch Shinko tire
March 31, 2026

I ordered a front tire on Monday, Tuesday it was shipped and received it Thursday early afternoon all while being able to track the shipping. And on top of that, it was the best price of anyone else. I have been and will remain a loyal Revzilla customer.

Date of experience: March 20, 2026
Australia
1 review
0 helpful votes
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Best moto store
March 30, 2026

Awesome, I have never had an issue with shipping or any products. The product videos you guys make are unmatched and always make me feel confident that I'm buying quality.

SEND ME STICKERS FOR MY BIKE PLEEEEASE!

Date of experience: March 21, 2026
1 review
0 helpful votes
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I received an item that did not match even closely to the color of image. Requested return. Had to pay $10 return shipping. I also called to request I receive my 10% coupon off a replacement item that I had for prior order. The representative was not helpful and merely offered 5% which he explained covered the return shipping but I lost the discount on the new item. Instead of helping a customer inconvenienced by an error of image description, I was paying more and lost time for the replacement. I decided to look elsewhere and found the same item at a much lower price. I returned original item, lost the return shipping but saved more elsewhere. RevZilla lost a future customer. Service is what keeps customers. Learn from it.

Date of experience: March 20, 2026
Kimberly E. RevZilla Rep
2 days ago

ShooterMcD
Thank you for sharing your experience with us. We're sorry to hear that we didn’t meet your expectations. Your feedback is incredibly valuable, and we want you to know that we take it seriously. If there’s anything more we can do to make things right, please don’t hesitate to reach out.

New Hampshire
1 review
0 helpful votes
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Batteries in a Hurry
March 30, 2026
Updated review

Spring is here so I needed batteries for a couple of my bikes. Ordered online and received in two days…. Mission accomplished!

Date of experience: March 20, 2026

Great website!
March 18, 2026
Previous review

Great website!

Date of experience: March 8, 2026
1 review
0 helpful votes
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Hey, Revzilla Team,
I wanted to share my personal experience as a first time buyer with you. Thank you for keeping me posted on everything since I've bought the Dynojet Power Vision 4 until the device was delivered. Top notch service. Now, in the beginning, I must say I have struggled with the device as it was a little kind of confusing with the interface and some connecting issues, but after playing around with it after several minutes, the interface was easy to use. I've got my bike re-tuned/ remapped with the expertise advise from the Dynojet Team as I wasn't sure which base map to be used as a starting point.

Date of experience: March 19, 2026
Canada
1 review
0 helpful votes
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It good
March 29, 2026

It's good but their is one thing that annoy me with the fender eliminator on the s1000rr is that when I installed it one side is more push in and I don't know why but beside that it work perfectly and the light is very bright tho I love it

Date of experience: March 19, 2026
1 review
0 helpful votes
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Road sofa LS.
March 29, 2026
Updated review

Was an easy purchase and arrived in a reasonable amount of time. Seat is incredible comfortable compared to a stock seat. Different color stitching to choose from to match bike or accent colors. More narrow up front which makes for a shorter inseam enabling one to flat foot if your bike is a little high. Great purchase and price is compatible with an more quality made seat for comfort durability and aestics.

Date of experience: March 19, 2026

Very easy to order
March 18, 2026
Previous review

Very easy to order. Expected to get 10% discount with prompt code I applied for first time buyer. Wasn't applird?

Date of experience: March 8, 2026
2 reviews
0 helpful votes
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On time and the right product
March 29, 2026
Updated review

The product description helped me decide what purchase to make. Ultimately, it was the right decision. The return policy gave me confidence and I was able to successfully overnight the product.

Date of experience: March 11, 2026

I trust in use Rella whenever I need something I can't...
March 17, 2026
Previous review

I trust in use Rella whenever I need something I can't pick up at a local shop

Date of experience: March 7, 2026