Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of RevZilla

RevZilla

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


+48
See all photos
How would you rate RevZilla?
grey stargrey stargrey stargrey stargrey star

RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
3,162
quality
11,991
This company responds to reviews on average within 4 days

Instant Feedback

138,353 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Frederick K.
Unfollow Frederick K.
Share Review
Report Review

Return policy is not the best
April 23, 2025

Purchased gloves that were slightly to small. The return item cost is crazy even if you are trading for a larger size. Return cost is nearly a third of the item cost. I'll donate it, so count me out.

Date of experience: April 10, 2025
Florida
1 review
0 helpful votes
Follow Christian A.
Unfollow Christian A.
Share Review
Report Review

Scorpion Exo R1 Air
April 23, 2025

Great customer service and fast shipping, from start to finish it was simple to order my new helmet. I have ordered multiple times from Revzilla and they always get it right!

Date of experience: April 13, 2025
Pennsylvania
1 review
0 helpful votes
Follow Greg C.
Unfollow Greg C.
Share Review
Report Review

Spark plug purchase
April 23, 2025

As usual, RevZilla sent this order quickly either no mistakes.

Date of experience: April 13, 2025
Texas
1 review
0 helpful votes
Follow Joshua B.
Unfollow Joshua B.
Share Review
Report Review

Solid as always
April 23, 2025

Order processed quickly and arrived ahead of estimated timeline. Products were well protected and in excellent condition.

Date of experience: April 13, 2025
Nevada
1 review
0 helpful votes
Follow Spencer K.
Unfollow Spencer K.
Share Review
Report Review

Fast
April 23, 2025

Products shipped promptly and got here tracking was a little weird it didn't post as fast as some of the other products and shipping from multiple suppliers is ruff to keep track of

Date of experience: April 12, 2025
California
2 reviews
0 helpful votes
Follow Alice P.
Unfollow Alice P.
Share Review
Report Review

Easily purchased what I needed and got it relatively quickly, compared to other retailers. Highly recommend especially for their OEM Vehicle diagrams.

Date of experience: April 12, 2025
California
1 review
0 helpful votes
Follow Yvette T.
Unfollow Yvette T.
Share Review
Report Review

Fastest Shipping Ever
April 23, 2025
Updated review

This company is on top of their shipping! They will literally have your product shipped and delivered to your house within 2 days.

Date of experience: April 12, 2025

Shipping if very fast
April 12, 2025
Previous review

Shipping if very fast.

Date of experience: April 1, 2025
California
1 review
0 helpful votes
Follow NICHOLAS A.
Unfollow NICHOLAS A.
Share Review
Report Review

Not fast like over night shipping but quite the wait but overall satisfied.

Date of experience: April 12, 2025
New Hampshire
2 reviews
0 helpful votes
Follow Guy A.
Unfollow Guy A.
Share Review
Report Review

There's two bikes in the shed
April 23, 2025

Other than the confusion the site has with the fact I'm shopping for two bikes, it's spot on and all my parts were bike specific and correct. I also got them quick and was notified when they hit my doorstep. Very happy indeed 😄

Date of experience: April 12, 2025
Massachusetts
1 review
0 helpful votes
Follow Kevin B.
Unfollow Kevin B.
Share Review
Report Review

Always spot on
April 22, 2025

Never have a bad experience with Revzilla. They have what I need they have it in stock and it ships usually within 24 hours

Date of experience: April 12, 2025
Vermont
1 review
0 helpful votes
Follow Zak H.
Unfollow Zak H.
Share Review
Report Review

RevZilla has what I need
April 22, 2025

I almost always have something in my cart at RevZilla. Pull the trigger when time and budget allows. Easy shopping and fast shipping.

Date of experience: April 12, 2025
Virginia
1 review
0 helpful votes
Follow Michael J.
Unfollow Michael J.
Share Review
Report Review

Awesome
April 22, 2025

Every bike I get I always turn to Revzilla and Mustang seats. Super quality as always!

Date of experience: April 12, 2025
Florida
3 reviews
0 helpful votes
Follow Richard F.
Unfollow Richard F.
Share Review
Report Review

Great riding boots
April 22, 2025
Updated review

Very good experience. Website is easy to use. I found what I was looking for right away. My boots came quickly and as described. They fit perfectly and are very comfortable to ride in. When I'm not riding they just look like a pair of high top sneakers.

Date of experience: April 12, 2025

It was great
September 19, 2024
Previous review

It was great.

Date of experience: September 9, 2024
Ohio
1 review
0 helpful votes
Follow gary s.
Unfollow gary s.
Share Review
Report Review

Well pleased as usual
April 22, 2025

Great shipping! Been using Revzilla for 10+ years on several types of bike makes and model. Always satisfied plus great YouTube vids!

Date of experience: April 12, 2025
Mexico
1 review
0 helpful votes
Follow Javier J.
Unfollow Javier J.
Share Review
Report Review

Customer service
April 22, 2025
Updated review

It's a 50/50 when it comes to customer service regarding the chat. Sometimes it's super cool people like the extra cool guys. And some other it's the most angry person in the world LOL. NO middle ground.

Date of experience: April 12, 2025

It's all good
November 13, 2024
Previous review

It's all good

Date of experience: November 2, 2024
Minnesota
1 review
0 helpful votes
Follow Thomas B.
Unfollow Thomas B.
Share Review
Report Review

Puig foot pegs and adaptors are high quality. However, it took 3+ months (early January 2025 until late March 2025) before I received notification the long-back ordered footpeg adaptors were "back" in stock. WTF? This 33% of the total period of human gestation. What's the story with (this) vendor - Puig - and their manufacturing and delivery fulfillment processes when it comes to supplying their US-based vendor (Revzilla)? I find this totally unacceptable, especially since I have no other U.S.-based option to obtain these types of parts for my Triumph. However, once I received e-mail notification from Revzilla the foot pegs adaptors were back in stock, I immediately placed my order. I received a 5% discount (👍) from Revzilla and the foot pegs and adaptors arrived in less than one week. Props to Revzilla. As for Puig …. The less said about them the better off we all are.

Date of experience: April 12, 2025

Excellent support via chat
April 11, 2025
Previous review

Excellent support via chat. Thank you!

Date of experience: April 1, 2025
Georgia
1 review
0 helpful votes
Follow Lance E.
Unfollow Lance E.
Share Review
Report Review

Not actually in stock
April 22, 2025

I ordered alpinestars j-6 wp shoes almost 3 weeks ago. They showed in stock, I received an email and few days later saying they were not actually in stock and they would issue a refund. It is almost 3 weeks later and I have not received my refund.

Date of experience: April 12, 2025
Virginia
1 review
0 helpful votes
Follow Brian M.
Unfollow Brian M.
Share Review
Report Review

Armored riding jeans
April 22, 2025

First, there were some technical glitches with receiving the correct waist and inseam sizes ( it was correct on the paperwork, and inverted on the actual pants). Customer service was very helpful in promptly making things right.
Overall, I'd be pleased to do business with this company again in the future and would recommend it.

Date of experience: April 12, 2025
California
2 reviews
0 helpful votes
Follow KELLY R.
Unfollow KELLY R.
Share Review
Report Review

I purchased the Hog Werks 1.25" saddle bag bars for my 2024 Street Glide and they are amazing. They match perfectly. The website is easy to use even for an old guy like me. Shipping was quick and easy and with my purchase it was free. I highly recommend Revzilla for all your aftermarket parts.

Date of experience: April 12, 2025
New Jersey
1 review
0 helpful votes
Follow Curt A.
Unfollow Curt A.
Share Review
Report Review

Professional interaction resulting with no remaining questions regarding my order query.

Date of experience: April 12, 2025