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ResumeHelp

3.2

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From the business

Get all the help you need to create a professional-quality resume in minutes.


resumehelp.com
Jackson,, Wyoming, United States
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ResumeHelp Reviews Summary

ResumeHelp has a rating of 3.2 stars from 384 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeHelp most frequently mention customer service, live chat and cover letter. ResumeHelp ranks 22nd among Resume sites.

service
28
value
28
quality
29

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California
1 review
0 helpful votes
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Perfect
November 28, 2017

This site is professionally and simply well done. It is very easy to navigate through. The live chat is also very understanding and helpful. I'd recommend to a lot of people who needs help with their resume.

Date of experience: November 27, 2017
South Carolina
1 review
2 helpful votes
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It is NOT free
November 10, 2017

I feel like this is a typical bait and switch operation. I did think the resume looked nice, but then they wanted me to pay. It said FREE. The charge was minimal, but there in the fine print it tells you that they will continue charging your card on a monthly basis unless you cancel. I have been through that before... no way. So I downloaded it as a txt file and will try to format it using Word. I hate misleading websites!

Date of experience: November 10, 2017
Canada
2 reviews
1 helpful vote
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Negative Billing - ALERT
October 23, 2017

My poor 13 year old Granddaughter thought she was getting a "free" online resume completed, then, strong-armed her for $1.95 to view and print the resume, and then, they had the gall to bill her $34.95 CDN for a monthly subscription. I thought that negative billing was outlawed, but these folks still use it. Gave their customer service rep, an ear full and cancelled subscription and requested my payment reversed!. Told them that I would report them to Better Business Bureau, for their negative billing practice!

Date of experience: October 23, 2017
Alabama
1 review
0 helpful votes
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Never thought it could help so much! You can do it all yourself or you can take the suggestions. Angie was great! If you have ANY problems use the live chat feature. They will make it RIGHT!

Date of experience: October 19, 2017
Virginia
1 review
2 helpful votes
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Not useful online site. Format in the "skills" section leaves blank lines and randomnly re-orders everything with one or more blank lines in between. On-line chat was useless in resolving this. Also, when exporting to word doc, it leaves the bullets hard-formatted to the document so it is impossible to change. After 2 hours, I re-built the resume myself on word... using same set-up they had. Waste of $25.

Date of experience: October 13, 2017
New York
1 review
1 helpful vote
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Find a different website
October 10, 2017

They'll sign you up for a subscription without you knowing. They'll charge you without you knowing, and when you call to cancel they are absolutely no help. I managed to get my refund, thankfully only missing a month. The website is an absolute mess, and I don't believe who I talked to was a real person. Please go somehwere else.

Date of experience: October 10, 2017
Arkansas
1 review
2 helpful votes
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Refund
October 4, 2017

Buyer beware... Make sure you read the terms and agreement before moving forward with subscription. With the 14 day trial, you as the client are responsible for cancelling your subscription. This company will NOT notify you that you are still being charged $19.95 a month for subscription. I was charged for 4 months after my subscription was up, they were only able to refund me for two months of charges and I had to fight tooth and nail just for that. They're attitude is "sorry, not sorry"-- due to the client being responsible for cancelling. I understand it was technically my responsibility, but out of sheer courtesy, I would have expected some sort of notification and didn't get any. For that reason, I would recommend looking elsewhere.

Date of experience: October 4, 2017
California
1 review
0 helpful votes
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Excellent and Worst
October 4, 2017

The service is excellent but the site deduct the money from your account without any intimations, so kindly be aware of it

Date of experience: October 3, 2017
Colorado
1 review
1 helpful vote
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While I was very pleased with much of what was offered it was not what I personally needed. Upon requesting cancellation they offered continued options, but not too much, and if their product fit my personal needs I would DEFINITELY do business here. Who knows what the future holds but I would give them a definite a try if applicable.

Date of experience: October 2, 2017
Illinois
2 reviews
0 helpful votes
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This company is 100% awesome not only did I make a very impressive and professional resume the customer service is also outstanding! Five stars for sure!

Date of experience: September 18, 2017
Florida
1 review
3 helpful votes
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High Ratings Are Fake
September 15, 2017

You can tell that each review that begins with a person's name was either written by that person or one person is flooding the site with positive reviews but isn't bright enough to change up his/her writing style.

BUYER BEWARE.

Date of experience: September 15, 2017
California
1 review
1 helpful vote
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Great staff
September 14, 2017

"Very great staff and company! I would definitely recommend anyone who needs a great resume will love it! Thanks Guy's

Date of experience: September 13, 2017
Azerbaijan
1 review
1 helpful vote
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Great work
September 4, 2017

Giancarlo Altamirano Castellanos was very helpfull to me. Really appreciate. Keep this. Good team work.

Date of experience: September 4, 2017
Kansas
1 review
3 helpful votes
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Excellent service
August 29, 2017

Damian was very professional, kind and helpful. I called to cancel membership, but I was late for cancellation, he give me some discount that I can save some money until I cancel next month

Date of experience: August 28, 2017
California
2 reviews
8 helpful votes
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Buyer Beware
August 28, 2017

BUYER BEWARE. Don't sign up for this service. 1.95 at first and then 24.95 every 4 weeks. You have 14 days to cancel after the first 1.95.

Date of experience: August 28, 2017
Virginia
1 review
2 helpful votes
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NEVER EVER WASTE YOUR TIME. The app froze on me and crashed and took all of my work after spending all of my morning on it I spent longer trying to get my work back with rude customer service agents who cant speak english than i did writing my resume and they were trying to charge me

Date of experience: August 17, 2017
Washington
1 review
1 helpful vote
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"Waste, Horrible, "
August 17, 2017

If I could give 0 star to this app seriously I will. I try it ONE time USE and suddenly they was charging me monthly by monthly for 3 months, I didn't not that till I foun it on my bank. PLEASE be very very careful with this page, don't WASTE your MONEY, I personally not recommend it at all

Date of experience: August 17, 2017
North Carolina
1 review
1 helpful vote
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This service was excellent in assisting with writing my resume and after the trial period was good about canceling so that I did not incur any additional charges. Customer service on line chat was prompt and helpful

Date of experience: July 25, 2017
Australia
2 reviews
0 helpful votes
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Great customer service.
Easy to use and gives great tips on how to get your skills and attributes across to potential employers.

Date of experience: July 24, 2017
Florida
1 review
1 helpful vote
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Successful company
July 25, 2017

Very professional I given out 3 recommend to people that I know you are great, very fast easy to understand no problem to upload many to choose from love the tips extremely satisfied no hassle someone is always there took me 12 min because Im, a slow typer satfied

Date of experience: July 24, 2017