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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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You have the templates that make it easy. You also have several options to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Hello Donnie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The process was very easy to use and helped generate much needed information.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very misleading. It says its free and it takes you to the whole creating process before you're hit with a "to get your resume please pay fees". Not very good business practice
Hello Felix,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Said free but then charged me. Had trouble with payment. Now I have to remember to cancel
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The ap is great for designing a resume. But I would rather know exactly what the price tiers are before I spend the time designing a resume that I can't do much with until I commit to paying fees that weren't advertised upfront.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You advertised as free I will be requesting a refund after I download my "free" resume
Hello Avery,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to use. Pain in the butt to check out///////////////////////////////////////////////////////
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty good, I love the fact that it generate the information. I can always get a cover letter for any job that i am applying to. This makes my life easy and i am confident about applying for a job.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't advertise free resumes if you make people pay for a subscription
Hello Alyssa,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Extremely helpful! Made the process so easy. Walked through every section needed & guided me to create a professional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy to use by adding in a previously made resume. Easy to edit and correct.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a quick and easy way to help further my career into new adventures
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was good until you get to the end after you saying it was a free service
Hello Hurl,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Not free. I have to put 50 characters, so blah blah blah blah.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This service was quick and easy to use. I recommend anyone who needs a resume done to try resume genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was OK but I'm in a hurry and needed something now. Not really sure what else I could have added.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Its really helpful when you just got to click on the stuff like skill and other things
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything was easy and smooth! I would recommend to people.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius