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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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You lied. This is not free. This is a scam, if it's free why am I paying you.
Very helpful, because I really need to update my resume and help me add my experience
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really liked using this website it made my life easier. I appreciate it guys!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was simple to use and helpful all the options are helpful and made it quick to do
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very simple, easy to use, straightforward, would recommend to anyone
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Still learning
About service from resume genius
Cover letter helps
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was so quick and easy and I appreciated the suggestions to make it better
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It says its free but then they charge you at the end when you are done.
Hello Silvia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Awesome except for where it said it was free when I started and it was not at the end
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good site with lots of information to auto fill on documents
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks I thought this was going to be free it advertised it was free and then the end of charging me so I don't really appreciate that
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy templates good variety and they were east to create looks professional and good suggestions for descriptions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume looks great compared to the original resume. I have not worked in quite some time due to retirement. I definitely need some assistance in putting together an up-to-date resume. I was very impressed with your services.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Do not appreciate being told this site is free to only be charged after spending over 30 minutes typing up resume
Hello Michael,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The website showed the tools you have to offer and it was ease to use. I would recommend them to anyone looking to improve their professional image.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as free. False. You spend time on this just to be hit with unexpected fees.
Hello Miranda,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
One of THE best resume building websites. These tools will land you the job of your dreams.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and helped with other people I know that use this app that I know
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Extremely helpful! I'm not good at filling out resumes and this really helped and what I liked that you add anything else change it up a little.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was pleased with the format. It didn't frustrate me at all. My experience wes quick and easy.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Chauncey,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius