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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Great, however I would be happier to pay a higher rate, but I don't want ongoing fee.
Perfecto buena esperencia aprendi mucho se los agradesco.gratitud
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was so easy to build your resume on here. Step by step instruction to make it easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good and I have no complaints, templates were very easy to look at and it was easy to understand and add on to my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as a free service….finish my resume and now you want to charge me…. Just say it will be $2.95 to begin with…
Hello Chelsea,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to use & super useful tips along the process of putting together your resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This experience was nice. Resume templates were pleasing to the eye and easy to adjust.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was tricky. I wish I knew that i would have to pay in advance. Also everything it did was something i could have done from chatgpt.
Hello Bimal,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to deal with and helps by giving example choices..
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I think this can help me, although I did not finish it yet. Because I have not really thought about it still
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Kind of annoying that you mention free resume templates and then you charge.
Hello Adrian,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Its been easy and quick and well set out
And i like the format options
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This has been a pleasant experience! I find myself procrastinating when it comes to updating my resume because it's hard to find the perfect description and wording. Resumegenius used my existing resume and doctored it up in minutes!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, quick, easy and loved every second of it. Needed it to get this grade
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have no message for you at this time. I have nothing to say at this tie
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Absolutely effortless! This program made resume writing easy and comprehensive.
Thank you for the review. We are happy that you were able to enjoy our service
Regards,
Resume Genius
Great navigation setup! It was easy to use, easy to understand and easy to get though all of the prompts without delays.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very professional and gave many examples to choose from. Good tittles for varies jobs. Very user friendly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helps find the words to describe task in a professional and clear manner
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I should not need to call you or email to cancel. If a single click can sign you up then a single click should be able to cancel as well. It's just basic decency. You shouldn't be trying to rely on income from people who just forgot or couldn't figure out how to cancel.
Hello Christopher,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius