Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Kirsty G.
Unfollow Kirsty G.
Share Review
Report Review

Great, however I would be happier to pay a higher rate, but I don't want ongoing fee.

Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Mexico
1 review
0 helpful votes
Follow Roberto G.
Unfollow Roberto G.
Share Review
Report Review

Perfecto buena esperencia aprendi mucho se los agradesco.gratitud

Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Alvin O.
Unfollow Alvin O.
Share Review
Report Review

It was so easy to build your resume on here. Step by step instruction to make it easy.

Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Molie W.
Unfollow Molie W.
Share Review
Report Review

Very good and I have no complaints, templates were very easy to look at and it was easy to understand and add on to my resume.

Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Chelsea Y.
Unfollow Chelsea Y.
Share Review
Report Review

Advertised as a free service….finish my resume and now you want to charge me…. Just say it will be $2.95 to begin with…

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Hello Chelsea,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Briana E.
Unfollow Briana E.
Share Review
Report Review

Very easy to use & super useful tips along the process of putting together your resume.

Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Asia K.
Unfollow Asia K.
Share Review
Report Review

This experience was nice
February 25, 2025

This experience was nice. Resume templates were pleasing to the eye and easy to adjust.

Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Bimal D.
Unfollow Bimal D.
Share Review
Report Review

It was tricky
February 25, 2025

It was tricky. I wish I knew that i would have to pay in advance. Also everything it did was something i could have done from chatgpt.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Hello Bimal,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Phillip W.
Unfollow Phillip W.
Share Review
Report Review

Very easy to deal with and helps by giving example choices..

Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Maria Z.
Unfollow Maria Z.
Share Review
Report Review

I think this can help me, although I did not finish it yet. Because I have not really thought about it still

Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Adrian M.
Unfollow Adrian M.
Share Review
Report Review

Kind of annoying that you mention free resume templates and then you charge.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Hello Adrian,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Nathan Q.
Unfollow Nathan Q.
Share Review
Report Review

Its been easy and quick and well set out
And i like the format options

Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Michelle G.
Unfollow Michelle G.
Share Review
Report Review

This has been a pleasant experience!
February 25, 2025

This has been a pleasant experience! I find myself procrastinating when it comes to updating my resume because it's hard to find the perfect description and wording. Resumegenius used my existing resume and doctored it up in minutes!

Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Jace Q.
Unfollow Jace Q.
Share Review
Report Review

Great, quick, easy and loved every second of it. Needed it to get this grade

Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Sherman O.
Unfollow Sherman O.
Share Review
Report Review

I have no message for you at this time
February 25, 2025

I have no message for you at this time. I have nothing to say at this tie

Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Amy A.
Unfollow Amy A.
Share Review
Report Review

Absolutely effortless!
February 25, 2025

Absolutely effortless! This program made resume writing easy and comprehensive.

Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for the review. We are happy that you were able to enjoy our service

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Arreyana C.
Unfollow Arreyana C.
Share Review
Report Review

Great navigation setup!
February 25, 2025

Great navigation setup! It was easy to use, easy to understand and easy to get though all of the prompts without delays.

Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Ronnette W.
Unfollow Ronnette W.
Share Review
Report Review

Very professional and gave many examples to choose from. Good tittles for varies jobs. Very user friendly.

Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Jasmine G.
Unfollow Jasmine G.
Share Review
Report Review

Helps find the words to describe task in a professional and clear manner

Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Christopher B.
Unfollow Christopher B.
Share Review
Report Review

I should not need to call you or email to cancel. If a single click can sign you up then a single click should be able to cancel as well. It's just basic decency. You shouldn't be trying to rely on income from people who just forgot or couldn't figure out how to cancel.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Hello Christopher,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius