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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Helps find the words to describe task in a professional and clear manner
I should not need to call you or email to cancel. If a single click can sign you up then a single click should be able to cancel as well. It's just basic decency. You shouldn't be trying to rely on income from people who just forgot or couldn't figure out how to cancel.
Hello Christopher,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to use and a great way to highlight skills. Quite a few templates to choose from also!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy and fast! Needed an update and everything was smooth as silk, makes it so easy for someone that has never created a resume, thanks!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice templates. Smooth flow on the website. Nice prompts. I may sign up for a plan soon.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Delivered as promised easy and quick. Thank you Job Well done!
Larry Parker
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome site love how they care to boost our employment they care to boost our resume love it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good experience. "free Resume" is kind of deceiving but overall a good experience.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and good prompts to develop the resume for a better presentation.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
$24 a month is way too high for resume service. Most services charge anywhere from 7 to $12 a month. $24 a month is extremely high. With that said, it is extremely easy to use resume genius.
Hello Jay,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy and fast thank you for helping me. I found the help I needed in resume genius, thank you very much.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I've tried everything but I can't access a way to change the photo/graphic.
Hello Wayne,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use! Like how you can Start and Stop as you go! Lots of Choices in Format, which makes it feel more Custom!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super quick and easy. Streamline process to create a better resume!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and looks professional.
I will see what results it brings and will advise others
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use very helpful and an easy experience. Very practical
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use. Great pre-written prompts and descriptions for job responsibilities and over layout.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius