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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Kinda crappy to say you're a free resume builder but you have to pay a subscription fee to use the resume. Would be fine if it was a one time fee. Although I guess it is a one time fee because I'll never use the site again.
I enjoyed the interface and the easy formatting options to my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helpful and easy to use still waiting to see my resume though.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It's been ok. However, I was unable to change the columns that I wanted to change in the template.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wonderful product. Very easy to navigate. Creates a wonderful, professional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easygoing experience. Intuitive platform. Only seventeen more characters and it will allow me to close a seemingly oppressive dialogue box.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a great experience the system is user friendly, will use again and recommend it!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have not needed a resume for nearly 25 years so that was a concern when creating one was in front of me. Resume Genius was absolutely simple and easy to follow with having limited computer skills.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good working. Keep up hands off.please include photo option to add personality touch
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I found this site through a Google search and found it quick and easy and couldn't be happier with my experience
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Big help with making professional resume in a short amount of time
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Putting a paywall just before downloading a resume shows utter lack of transparency. You should have mentioned it clearly upfront that downloading the resume will be paid.
Hello Thomas,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great, however I would be happier to pay a higher rate, but I don't want ongoing fee.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Perfecto buena esperencia aprendi mucho se los agradesco.gratitud
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was so easy to build your resume on here. Step by step instruction to make it easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good and I have no complaints, templates were very easy to look at and it was easy to understand and add on to my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as a free service….finish my resume and now you want to charge me…. Just say it will be $2.95 to begin with…
Hello Chelsea,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy to use & super useful tips along the process of putting together your resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This experience was nice. Resume templates were pleasing to the eye and easy to adjust.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was tricky. I wish I knew that i would have to pay in advance. Also everything it did was something i could have done from chatgpt.
Hello Bimal,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Shiloh,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius