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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Shiloh Y.
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Kinda crappy to say you're a free resume builder but you have to pay a subscription fee to use the resume. Would be fine if it was a one time fee. Although I guess it is a one time fee because I'll never use the site again.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 15, 2025
Alexandra M. ResumeGenius Rep
over a year old

Hello Shiloh,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Kimberly V.
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I enjoyed the interface and the easy formatting options to my resume.

Date of experience: February 15, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Connie E.
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Helpful and easy to use still waiting to see my resume though.

Date of experience: February 15, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
Follow Judith Z.
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It's been ok
February 25, 2025

It's been ok. However, I was unable to change the columns that I wanted to change in the template.

Date of experience: February 15, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Wonderful product
February 25, 2025

Wonderful product. Very easy to navigate. Creates a wonderful, professional resume.

Date of experience: February 15, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Stephen R.
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Easygoing experience
February 25, 2025

Easygoing experience. Intuitive platform. Only seventeen more characters and it will allow me to close a seemingly oppressive dialogue box.

Date of experience: February 15, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Angelica B.
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It was a great experience the system is user friendly, will use again and recommend it!

Date of experience: February 15, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Alex H.
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I have not needed a resume for nearly 25 years so that was a concern when creating one was in front of me. Resume Genius was absolutely simple and easy to follow with having limited computer skills.

Date of experience: February 15, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

AE
1 review
0 helpful votes
Follow RESHMI D.
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Good working..
February 25, 2025

Good working. Keep up hands off.please include photo option to add personality touch

Date of experience: February 15, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Michael N.
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I found this site through a Google search and found it quick and easy and couldn't be happier with my experience

Date of experience: February 15, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Don Q.
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Big help with making professional resume in a short amount of time

Date of experience: February 15, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

India
1 review
0 helpful votes
Follow Thomas Z.
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Putting a paywall just before downloading a resume shows utter lack of transparency. You should have mentioned it clearly upfront that downloading the resume will be paid.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 15, 2025
Alexandra M. ResumeGenius Rep
over a year old

Hello Thomas,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Kirsty G.
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Great, however I would be happier to pay a higher rate, but I don't want ongoing fee.

Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Mexico
1 review
0 helpful votes
Follow Roberto G.
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Perfecto buena esperencia aprendi mucho se los agradesco.gratitud

Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Alvin O.
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It was so easy to build your resume on here. Step by step instruction to make it easy.

Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Molie W.
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Very good and I have no complaints, templates were very easy to look at and it was easy to understand and add on to my resume.

Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Chelsea Y.
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Advertised as a free service….finish my resume and now you want to charge me…. Just say it will be $2.95 to begin with…

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Hello Chelsea,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Briana E.
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Very easy to use & super useful tips along the process of putting together your resume.

Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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This experience was nice
February 25, 2025

This experience was nice. Resume templates were pleasing to the eye and easy to adjust.

Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Bimal D.
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It was tricky
February 25, 2025

It was tricky. I wish I knew that i would have to pay in advance. Also everything it did was something i could have done from chatgpt.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 14, 2025
Alexandra M. ResumeGenius Rep
over a year old

Hello Bimal,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius