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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very Impressed with how easy this was. It would have taken longer for me to complete.
Great experience, fastest services and better resume with the better template
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
It was nice that there was an option for them to give me ideas on what to put
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Excellent and easy to use. Found the information and suggestions very helpful and informative.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
My experience was easy. Resume Genius made creating my new resume quick and simple.
You made our day with your review, thank you!
Regards,
Resume Genius
Ease of use and help with finding job descriptions and AI assistance
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
Your pricing is weird just let me pay a one time fee for the resume
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Essay to work with, reduces the work load of making a resume. In general great tool!
You made our day with your review, thank you!
Regards,
Resume Genius
It was difficult to pay. It took me a little time to figure out how to pay for your services
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
It says free but yet I had to pay for something, I was misled by searching build a resume for free and yours came up. May need to fix that
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
This was an easy and very professional looking resume'. The suggestions were also great.
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Resume Genius: Create quick, professional resumes effortlessly!
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Fairly easy to use. I had an old resume I was able to upload and edit. Nice templates to choose from.
You made our day with your review, thank you!
Regards,
Resume Genius
Very user friendly and quick. I appreciated the recommendations that were given.
You made our day with your review, thank you!
Regards,
Resume Genius
Quick and easy to understand and fair price for 14 days use it again
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
The payment was a problem it wouldn't take my visa but it did my daughters. I will be cancelling the membership. Thank you
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
I found this website really easy and affordable. I would recommend this to friends
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Maybe I missed something, but I did not think I would have to pay to download until I was already done with the process which feels unintuitive. I'm paying the $3 anyway because I'm part of the problem, but I'm not happy about it.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Wonderful and affordable, some AI generated items lacking
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


You made our day with your review, thank you!
Regards,
Resume Genius