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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
Follow Mary C.
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Very Impressed with how easy this was. It would have taken longer for me to complete.

Date of experience: April 14, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

You made our day with your review, thank you!

Regards,
Resume Genius

India
1 review
0 helpful votes
Follow Sakshi M.
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Great experience, fastest services and better resume with the better template

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Yuliana Z.
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It was nice that there was an option for them to give me ideas on what to put

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Excellent and easy to use
April 24, 2025

Excellent and easy to use. Found the information and suggestions very helpful and informative.

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

California
1 review
0 helpful votes
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My experience was easy
April 24, 2025

My experience was easy. Resume Genius made creating my new resume quick and simple.

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

You made our day with your review, thank you!

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
Follow Rafael L.
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Ease of use and help with finding job descriptions and AI assistance

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Ibrahim W.
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Your pricing is weird just let me pay a one time fee for the resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Ada G.
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Essay to work with, reduces the work load of making a resume. In general great tool!

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

You made our day with your review, thank you!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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It was difficult to pay
April 24, 2025

It was difficult to pay. It took me a little time to figure out how to pay for your services

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Sha-Vera A.
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It says free but yet I had to pay for something, I was misled by searching build a resume for free and yours came up. May need to fix that

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
Follow GERA E.
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This was an easy and very professional looking resume'. The suggestions were also great.

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Arif B.
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Resume Genius: Create quick, professional resumes effortlessly!

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Sarah L.
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Fairly easy to use
April 24, 2025

Fairly easy to use. I had an old resume I was able to upload and edit. Nice templates to choose from.

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

You made our day with your review, thank you!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow BRIAN U.
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Very user friendly and quick
April 24, 2025

Very user friendly and quick. I appreciated the recommendations that were given.

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

You made our day with your review, thank you!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Timothy O.
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Quick and easy to understand and fair price for 14 days use it again

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Dylan S.
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Good
April 24, 2025

Good. Very quick and easy. Resume builder with suggestions. 5 stars.

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Robin Z.
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The payment was a problem it wouldn't take my visa but it did my daughters. I will be cancelling the membership. Thank you

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Jacquelyn U.
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I found this website really easy and affordable. I would recommend this to friends

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Maybe I missed something, but I did not think I would have to pay to download until I was already done with the process which feels unintuitive. I'm paying the $3 anyway because I'm part of the problem, but I'm not happy about it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Robert H.
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Wonderful and affordable, some AI generated items lacking

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.

Regards,
Resume Genius