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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Puerto Rico
1 review
0 helpful votes
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Love this page!
April 23, 2025

Love this page! Easy to use and lots of templates available!

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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It was good until I wanted to print and it won't let me. Making this very complicated.

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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It is always a great experience working here. I will be coming back for more.

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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Super easy to navigate!
April 23, 2025

Super easy to navigate! Fast, with lots of ideas and helpful

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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Very user friendly, easy to use, although having to do this seems a bit like extortion

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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It was easy to navigate and the suggestions offered were very helpful!

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Very useful site, helped get my duties done in a timely manner.

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

You made our day with your review, thank you!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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Misleading advertising
April 23, 2025

Misleading advertising. Consumers are lead to believe that the services are free, but forced to pay if they want the resume. Consumers should have the option of a free trial period prior to being coerced into providing credit card information for the service.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
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Should not be charging
April 23, 2025

Should not be charging. The descriptions for auto generated were not spot on. Repeatative for career experience. I would not recommend

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Akinbiyi D.
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It was good so far and very easy to use. Help me to build my resume with their assistance which was very helpful.

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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It's good
April 23, 2025

It's good. I am only writing more now to make it to the minimum required characters.

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

You made our day with your review, thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Katriana H.
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Should be free or state price UP FRONT. The landing -page gives the impression of free service only to go through the steps. Put in the work, to get to the end and have to pay or abandon template and progress.

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

California
2 reviews
0 helpful votes
Follow Javier Q.
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I love how easy it is and the options that are available. I will be using it for my future resumes.

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Fast and easy was very helpful will tell everybody about Ur product

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow KAREN Q.
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I loved that you count down my resume and enjoyed the color font and layout tremendously.

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Christian L.
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Good service, quick and easy, ready to submit resume in under 15 minutes

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Made it fast and easy and affordable to fit in my needs to show my work over the years Thank you

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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It is very easy to use and that is what I needed. There was a lot of different choices as well

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

You made our day with your review, thank you!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Michael K.
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Fast easy able to follow instructions to make the experience very enjoyable

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Loretta K.
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It's quick and easy for people who have never did a resume thank you

Date of experience: April 13, 2025
Alexandra M. — ResumeGenius Rep
12 months ago

Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.

Regards,
Resume Genius