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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow Christopher S.
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Be up front about being a pay site. Lure people in with FREE...

Date of experience: May 14, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Says it offeres a free service, but makes you pay to download resume. Cost is fine, but should be stated upfront.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 14, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow ELIJAH F.
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Misleading that it was free, misleading that it was free, misleading that it was free

Date of experience: May 14, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Philippines
1 review
0 helpful votes
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Would have liked a heads up that it was paid, only found out when I have invested too much time to use other options.

Date of experience: May 14, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
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Easy to use and enjoy the cheap costs for 14 day use. Perfect to find the correct format and create your new resume.

Date of experience: May 14, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
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Simple Experience!
May 24, 2025

Simple Experience! Walked me through step by step and had a great editor.

Date of experience: May 14, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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Awesome program
May 24, 2025

Awesome program- helped me create resume in minutes………zzz

Date of experience: May 14, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Krystal N.
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Its great and fast and I really appreciated all the resume options

Date of experience: May 14, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Tried 2 cards and you didn't except them, then i used my bank card and you didn't except that one, finally I******* used my paypal card and you excepted that. Very frustrating!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 14, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Tyrus E.
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It was great, took my time to find the right information for the resume an wasn't too complicated.

Date of experience: May 14, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Lorminia R.
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Did resume formatting well, will be able to send resumes to prospective employers

Date of experience: May 14, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Kathleen K.
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Your company should tell it's customers the price before allowed to start the process.

Date of experience: May 13, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Alaska
1 review
0 helpful votes
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Easy, fast, cheap and great!
May 24, 2025

Easy, fast, cheap and great! Definitely recommend! Thank you

Date of experience: May 13, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Jill F.
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Identified as free until want to get copy and then there is a fee

Date of experience: May 13, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Rhea Y.
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Had problem with payment and was stuck without my resume for 3 weeks

Date of experience: May 13, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Tracy V.
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User friendly interface and excellent recommendations within the resume guide.

Date of experience: May 13, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

California
1 review
0 helpful votes
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Very Helpful simple and looks professional. Didn't take long to fill out.

Date of experience: May 13, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Everything was quick and easy to use. Great system in how to use the website and how to adjust anything.

Date of experience: May 13, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Jill C.
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So far this has been a very effortless process. Ask for follow up

Date of experience: May 13, 2025
Alexandra M. ResumeGenius Rep
11 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Alabama
1 review
0 helpful votes
Follow La W.
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It was great going through the process of creating and resume.

Date of experience: May 13, 2025
Alexandra M. ResumeGenius Rep
11 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius