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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
734
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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I could not download my "FREE" resume unless i payed $1.95. Im Appalled!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 8, 2019
Texas
1 review
0 helpful votes
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Easy to use
November 8, 2019
Updated review

Service was easy to use but I did not expect to pay at the end.

Date of experience: November 8, 2019

Service was easy to use but I did not expect to pay...
November 7, 2019
Previous review

Service was easy to use but I did not expect to pay at the end.

Date of experience: November 7, 2019
Wyoming
1 review
0 helpful votes
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Super easy
November 8, 2019

Super easy. I love the ability to create my own break down of my career.

Date of experience: November 8, 2019
Texas
1 review
0 helpful votes
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Trials should be free
December 8, 2019

Trials should be free. That's the point of a trail.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 8, 2019
Florida
2 reviews
0 helpful votes
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Very convenient to use, very easy to navigate through

Date of experience: November 8, 2019
Texas
1 review
0 helpful votes
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Great service!
November 8, 2019
Updated review

This was a great service. It was quick and painless. Additionally, the templates provided were well-constructed.

Date of experience: November 8, 2019

SO SIIMPLE!
November 7, 2019
Previous review

SO SIIMPLE!

Date of experience: November 6, 2019
Rhode Island
1 review
0 helpful votes
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Great so far
November 8, 2019

Great so far - however - I want to be able to cancel if this service is not helpful. Therefore, I may only go with the 14 day trial.

Date of experience: November 8, 2019
Ohio
1 review
0 helpful votes
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Good service, shame you gotta bill me at the end. I'd happily pay a couple bucks for this, no need to advertise for free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 8, 2019
Kansas
1 review
0 helpful votes
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It was a very quick and easy process
November 8, 2019

It was a very quick and easy process. I loved the pre-written bullet points. I loved how you had them for basically every job. It is so much easier than trying to come up with your own. It's a lot harder than you think coming up with fancy ways to describe how a cashier functions.

Date of experience: November 8, 2019
Texas
1 review
0 helpful votes
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Good, but I would have liked to be able to change the ordering

Date of experience: November 8, 2019
California
1 review
0 helpful votes
Follow Lena I.
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I was using this service because I needed to make a good resume but I was unaware until I spent hours completing it that it would be a fee and a membership. I was upset at the fact that if I wanted to download my resume I would be charged when the website and advertisement made it out to be free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2019
Idaho
1 review
0 helpful votes
Follow Shleea F.
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Incredibly easy to build and personalize your resume! Highly recommend

Date of experience: November 7, 2019
New York
1 review
0 helpful votes
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I'm not sure yet i may have misunderstood so where is my resume?

Date of experience: November 7, 2019
Idaho
1 review
0 helpful votes
Follow Elisa B.
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Free resume that you have to pay for
December 8, 2019

Free resume that you have to pay for. Terrible marketing!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2019
Florida
1 review
0 helpful votes
Follow Brian Q.
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False advertising, You said it would be a free service

Date of experience: November 7, 2019
California
1 review
0 helpful votes
Follow Liliana C.
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Easy to navigate thru and find exactly what i need.

Date of experience: November 7, 2019
Missouri
1 review
0 helpful votes
Follow Adrienne E.
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In was able to create and download my resume in minutes. It was so easy.

Date of experience: November 7, 2019
Wisconsin
1 review
0 helpful votes
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So far so good, hoping I can still choose different templates and edit, etc

Date of experience: November 7, 2019
Canada
1 review
0 helpful votes
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There should have been a disclaimer stating there was a paywall BEFORE I entered in all of my details. Extremely unimpressed. Would NOT recommend to anyone else as a result.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2019
Ohio
1 review
0 helpful votes
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I just love how it turned out after I was done with the process!

Date of experience: November 7, 2019