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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I could not download my "FREE" resume unless i payed $1.95. Im Appalled!
Service was easy to use but I did not expect to pay at the end.
Service was easy to use but I did not expect to pay at the end.
Super easy. I love the ability to create my own break down of my career.
Trials should be free. That's the point of a trail.
Very convenient to use, very easy to navigate through
This was a great service. It was quick and painless. Additionally, the templates provided were well-constructed.
Great so far - however - I want to be able to cancel if this service is not helpful. Therefore, I may only go with the 14 day trial.
Good service, shame you gotta bill me at the end. I'd happily pay a couple bucks for this, no need to advertise for free.
It was a very quick and easy process. I loved the pre-written bullet points. I loved how you had them for basically every job. It is so much easier than trying to come up with your own. It's a lot harder than you think coming up with fancy ways to describe how a cashier functions.
Good, but I would have liked to be able to change the ordering
I was using this service because I needed to make a good resume but I was unaware until I spent hours completing it that it would be a fee and a membership. I was upset at the fact that if I wanted to download my resume I would be charged when the website and advertisement made it out to be free.
Incredibly easy to build and personalize your resume! Highly recommend
I'm not sure yet i may have misunderstood so where is my resume?
Free resume that you have to pay for. Terrible marketing!
False advertising, You said it would be a free service
Easy to navigate thru and find exactly what i need.
In was able to create and download my resume in minutes. It was so easy.
So far so good, hoping I can still choose different templates and edit, etc
There should have been a disclaimer stating there was a paywall BEFORE I entered in all of my details. Extremely unimpressed. Would NOT recommend to anyone else as a result.
I just love how it turned out after I was done with the process!
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

