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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
733
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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It stated that it was free, but in the end then you have to pay or all your work is lost because you can not get it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 6, 2019
New York
1 review
0 helpful votes
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It should have been more clear that this service charges for formatting upfront. You ut a lot of work into creating a resume only for it to be charged later on.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 6, 2019
Illinois
2 reviews
0 helpful votes
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Amazing how it puts all your information into the right format

Date of experience: November 6, 2019
New Jersey
1 review
0 helpful votes
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Me experience was great, I enjoyed using it except where I had to pay.

Date of experience: November 6, 2019
Texas
1 review
0 helpful votes
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Quick, easy and my resume looks very professional!

Date of experience: November 6, 2019
Florida
1 review
0 helpful votes
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My niece Courtney Sue LeCates told me about this yesterday after she took advantage of the trial and it's been just as awesome and easy to use as she described

Date of experience: November 6, 2019
Michigan
1 review
0 helpful votes
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So far so good
November 6, 2019

So far so good. Haven't been able to download it yet.

Date of experience: November 6, 2019
New Jersey
1 review
0 helpful votes
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It said free but they offered me a trial for $1.95

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 6, 2019
Florida
1 review
0 helpful votes
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Easy and simple to use
November 6, 2019

Easy and simple to use. I would recommend to others

Date of experience: November 6, 2019
Georgia
1 review
0 helpful votes
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Subscription Options
November 6, 2019
Updated review

I'm only giving this service 3 stars for the following reasons:
1) I wasn't aware that it was a paid service until after I entered all my resume info.
2) There are only two subscription options available and only one of them includes a 14-day trial. I think both of them should offer the trial.
3) The template I chose appeared to have some punctuation-related formatting errors, which required corrections.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 6, 2019

Not happy with subscription selection
November 5, 2019
Previous review

Not happy with subscription selection.

Date of experience: November 5, 2019
Canada
1 review
0 helpful votes
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Sneaky offer for a free resume thats not free.
Experience filling out for the resume was fun.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 6, 2019
South Carolina
1 review
0 helpful votes
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It took me he's to figure out navigation around the site I got stuck could not complete and save. When all said and done in told it is 1.99 when it advertised free

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 5, 2019
Oregon
1 review
0 helpful votes
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I think the pricing of this is a little high is all. But great quality overall.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 5, 2019
South Carolina
1 review
0 helpful votes
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They mislead you by making you think they are providing a free resume builder, let you go through the trouble of filling out all your information, then they charge you to save it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 5, 2019
North Carolina
1 review
0 helpful votes
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I thoroughly enjoyed the many options to choose from.

Date of experience: November 5, 2019
Missouri
1 review
0 helpful votes
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A little surprising to hear a free template costs at the end. A bit misleading.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 5, 2019
Texas
1 review
0 helpful votes
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The process on building a resume is quick, easy, and efficient.

Date of experience: November 5, 2019
Illinois
1 review
0 helpful votes
Follow Foote G.
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Same as every other resume website
November 5, 2019

Same as every other resume website - "free" until you want to actually access the resume. At least I like the template.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 5, 2019
Utah
1 review
0 helpful votes
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I think that instead of forcing people into a trial period they have to cancel, the company should offer a one time nominal fee.

Date of experience: November 5, 2019
Florida
1 review
0 helpful votes
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Would be nice to know that i would have to pay at the end

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 5, 2019