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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The results are far better than my previous resume that I created myself and the ability to choose between styles is fantastic.
How you charge customers should be transparent from the outset. Not mask this at the end, and make people do all the work then hit them with the charge. Very non-transparent, unethical pricing strategy.
Kind of a bait and switch... but happy with product and the $1.95 price point is very good. Just didn't know I'd be paying.
Didn't save my first few, end format had to be fixed
Doesn't have the capability to be smart. Must read and edit to make sure it makes sense
An extensive and intuitive process that provides the most exceptional resume experience.
I like the streamlined process with optional input from the user. Seems well crafted.
I see that I get to add as much work experience as I want but that doesn't seem to fit all of it on the page.
This has been a very easy way to create a professional resume
Okay, but had to enter my card and pay in order to use in email
Its not free but it was well worth the $2.00, the way they worded my career objective was impressive. Just wish i could have edited the first part.
THANK VERY MUCH. HAS I WAS IN A RUSH NO TIME FOR THINKING UP A GREAT LETTER. YOU DID IT FOR ME! PERFECTION
Very easy to follow and fill out would recommend to anyone
Thankyou so much for these professional services. This is so important in today's world.
It is much appreciated.
Amazing experience thus far, naturally I can't help but be weary due to how easily accessible the process has been.
Easy and the resume looks professional I only used the most basic template but it looks good
It should be a one time payment fee, I would not pay $40 a month.
Not bad I only wish I knew the fee before completing otherwise it was very helpful thanks
I have not received my resume, I had to pay for something I thought was free.
It would have been nice to know it costs money before I used my time to create it.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

