Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Michael K.
Unfollow Michael K.
Share Review
Report Review

The results are far better than my previous resume that I created myself and the ability to choose between styles is fantastic.

Date of experience: November 20, 2019
California
1 review
0 helpful votes
Follow Leylie U.
Unfollow Leylie U.
Share Review
Report Review

How you charge customers should be transparent from the outset. Not mask this at the end, and make people do all the work then hit them with the charge. Very non-transparent, unethical pricing strategy.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2019
Alabama
1 review
0 helpful votes
Follow Joey N.
Unfollow Joey N.
Share Review
Report Review

Kind of a bait and switch...
November 20, 2019

Kind of a bait and switch... but happy with product and the $1.95 price point is very good. Just didn't know I'd be paying.

Date of experience: November 20, 2019
Canada
1 review
0 helpful votes
Follow JJ P.
Unfollow JJ P.
Share Review
Report Review

Didn't save my first few, end format had to be fixed

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2019
Arizona
1 review
0 helpful votes
Follow Moniki E.
Unfollow Moniki E.
Share Review
Report Review

Doesn't have the capability to be smart
November 20, 2019

Doesn't have the capability to be smart. Must read and edit to make sure it makes sense

Date of experience: November 20, 2019
Florida
1 review
0 helpful votes
Follow Angela W.
Unfollow Angela W.
Share Review
Report Review

An extensive and intuitive process that provides the most exceptional resume experience.

Date of experience: November 20, 2019
Illinois
1 review
0 helpful votes
Follow Zachary A.
Unfollow Zachary A.
Share Review
Report Review

I like the streamlined process with optional input from the user. Seems well crafted.

Date of experience: November 20, 2019
Alabama
1 review
0 helpful votes
Follow Jada P.
Unfollow Jada P.
Share Review
Report Review

I see that I get to add as much work experience as I want but that doesn't seem to fit all of it on the page.

Date of experience: November 20, 2019
Idaho
1 review
0 helpful votes
Follow Chris M.
Unfollow Chris M.
Share Review
Report Review

This has been a very easy way to create a professional resume

Date of experience: November 20, 2019
Georgia
1 review
0 helpful votes
Follow JC R.
Unfollow JC R.
Share Review
Report Review

Okay, but had to enter my card and pay in order to use in email

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2019
California
1 review
0 helpful votes
Follow Rivera U.
Unfollow Rivera U.
Share Review
Report Review

Its not free but it was well worth the $2.00, the way they worded my career objective was impressive. Just wish i could have edited the first part.

Date of experience: November 20, 2019
Mississippi
1 review
0 helpful votes
Follow DONNA V.
Unfollow DONNA V.
Share Review
Report Review

THANK VERY MUCH
November 20, 2019

THANK VERY MUCH. HAS I WAS IN A RUSH NO TIME FOR THINKING UP A GREAT LETTER. YOU DID IT FOR ME! PERFECTION

Date of experience: November 20, 2019
Florida
1 review
0 helpful votes
Follow Marina S.
Unfollow Marina S.
Share Review
Report Review

Very easy to follow and fill out would recommend to anyone

Date of experience: November 20, 2019
Iowa
1 review
0 helpful votes
Follow Elaine L.
Unfollow Elaine L.
Share Review
Report Review

Thankyou so much for these professional services. This is so important in today's world.
It is much appreciated.

Date of experience: November 20, 2019
Arizona
1 review
0 helpful votes
Follow Jordan D.
Unfollow Jordan D.
Share Review
Report Review

Amazing experience thus far, naturally I can't help but be weary due to how easily accessible the process has been.

Date of experience: November 20, 2019
Illinois
1 review
0 helpful votes
Follow Smith V.
Unfollow Smith V.
Share Review
Report Review

Easy and the resume looks professional I only used the most basic template but it looks good

Date of experience: November 20, 2019
Texas
1 review
0 helpful votes
Follow Joshlyn Q.
Unfollow Joshlyn Q.
Share Review
Report Review

It should be a one time payment fee, I would not pay $40 a month.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2019
Michigan
1 review
0 helpful votes
Follow SirArthur N.
Unfollow SirArthur N.
Share Review
Report Review

Not bad I only wish I knew the fee before completing otherwise it was very helpful thanks

Date of experience: November 20, 2019
Ohio
1 review
0 helpful votes
Follow Deborah K.
Unfollow Deborah K.
Share Review
Report Review

I have not received my resume, I had to pay for something I thought was free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2019
New York
1 review
0 helpful votes
Follow Susan E.
Unfollow Susan E.
Share Review
Report Review

It would have been nice to know it costs money before I used my time to create it.

Date of experience: November 20, 2019