Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow William E.
Unfollow William E.
Share Review
Report Review

I will not need this again
November 19, 2019

I will not need this again. You can't say something is free and asked for pay in the end. You can cancel my account after this.

Date of experience: November 19, 2019
Canada
1 review
0 helpful votes
Follow Jodi H.
Unfollow Jodi H.
Share Review
Report Review

I am very upset
December 19, 2019

I am very upset. When looking for a FREE resume builder this website came into my search results. I worked on my resume for an hour and at the end I had to pay to access it. I am NOT a happy customer at all

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 19, 2019
Pennsylvania
1 review
0 helpful votes
Follow Keisha R.
Unfollow Keisha R.
Share Review
Report Review

Thank you for helping me wit this..
November 19, 2019

Thank you for helping me wit this. Amazing resume maker.

Date of experience: November 19, 2019
Illinois
1 review
0 helpful votes
Follow Luis T.
Unfollow Luis T.
Share Review
Report Review

This was really helpful and took the amount of time they said it would

Date of experience: November 19, 2019
California
1 review
0 helpful votes
Follow Casey Q.
Unfollow Casey Q.
Share Review
Report Review

Don't like they advertise it for free then after you have done all the work charge you to download it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 19, 2019
Florida
1 review
0 helpful votes
Follow Elvedin S.
Unfollow Elvedin S.
Share Review
Report Review

No, I hate you for this
November 19, 2019

No, I hate you for this. Please stop making people do these stupid things.

Date of experience: November 19, 2019
Georgia
1 review
0 helpful votes
Follow Somnath B.
Unfollow Somnath B.
Share Review
Report Review

You advertise as FREE resume builder and then you charge people. That's fallacy. You should make it clear on your landing page

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 19, 2019
Missouri
1 review
0 helpful votes
Follow Angelina J.
Unfollow Angelina J.
Share Review
Report Review

I like Resume Genius to create my perfect resumes.

Date of experience: November 19, 2019
Texas
1 review
0 helpful votes
Follow Karen L.
Unfollow Karen L.
Share Review
Report Review

Advertised as free service until the very end when you have to pay to get what you've worked an hour on

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 19, 2019
California
1 review
0 helpful votes
Follow Don F.
Unfollow Don F.
Share Review
Report Review

This would have taken me days to get the margins and layout right and it would not have been anywhere close to how good my resume looks in just an hour with Resume Genius.

Date of experience: November 18, 2019
Canada
1 review
0 helpful votes
Follow Ilir F.
Unfollow Ilir F.
Share Review
Report Review

Cant believe you made me pay $2 you sneaky bastards

Date of experience: November 18, 2019
California
1 review
0 helpful votes
Follow Rebecca S.
Unfollow Rebecca S.
Share Review
Report Review

Quick and easy
November 19, 2019

Quick and easy. A lot of good suggestions for content

Date of experience: November 18, 2019
Illinois
1 review
0 helpful votes
Follow Sydney I.
Unfollow Sydney I.
Share Review
Report Review

Tell me how much it is right away
November 19, 2019

Tell me how much it is right away - pretty skeevy to hid it until the end

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 18, 2019
California
1 review
0 helpful votes
Follow Briahna O.
Unfollow Briahna O.
Share Review
Report Review

I would liked to see a better way to update my resume without having to pay everytime

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 18, 2019
Texas
1 review
0 helpful votes
Follow Leslie A.
Unfollow Leslie A.
Share Review
Report Review

Very simple and user friendly!
November 19, 2019

Very simple and user friendly! High recommended. I'm going to tell my friends

Date of experience: November 18, 2019
Massachusetts
1 review
0 helpful votes
Follow Lola R.
Unfollow Lola R.
Share Review
Report Review

If it's not free don't advertise as a free service!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 18, 2019
New Jersey
1 review
0 helpful votes
Follow William N.
Unfollow William N.
Share Review
Report Review

This resume writing was very quick, yet simple.
Thank you

Date of experience: November 18, 2019
Washington
1 review
0 helpful votes
Follow Edith J.
Unfollow Edith J.
Share Review
Report Review

Why I gotta subscribe?
November 19, 2019

Why I gotta subscribe? Why can't y'all just charge me 2.00?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 18, 2019
Texas
1 review
0 helpful votes
Follow Evelyn V.
Unfollow Evelyn V.
Share Review
Report Review

It was very difficult to choose which template to use. I liked them all! Overall, I thought the process was easy and I like the feature of being able to chat when I needed help right away.

Date of experience: November 18, 2019
Washington
1 review
0 helpful votes
Follow Rachel C.
Unfollow Rachel C.
Share Review
Report Review

The impression is given that this is a free service and then after finishing building the resume, the hammer drops and the fee is requested. You should be more up front about it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 18, 2019