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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I will not need this again. You can't say something is free and asked for pay in the end. You can cancel my account after this.
I am very upset. When looking for a FREE resume builder this website came into my search results. I worked on my resume for an hour and at the end I had to pay to access it. I am NOT a happy customer at all
Thank you for helping me wit this. Amazing resume maker.
This was really helpful and took the amount of time they said it would
Don't like they advertise it for free then after you have done all the work charge you to download it.
No, I hate you for this. Please stop making people do these stupid things.
You advertise as FREE resume builder and then you charge people. That's fallacy. You should make it clear on your landing page
I like Resume Genius to create my perfect resumes.
Advertised as free service until the very end when you have to pay to get what you've worked an hour on
This would have taken me days to get the margins and layout right and it would not have been anywhere close to how good my resume looks in just an hour with Resume Genius.
Cant believe you made me pay $2 you sneaky bastards
Quick and easy. A lot of good suggestions for content
Tell me how much it is right away - pretty skeevy to hid it until the end
I would liked to see a better way to update my resume without having to pay everytime
Very simple and user friendly! High recommended. I'm going to tell my friends
If it's not free don't advertise as a free service!
This resume writing was very quick, yet simple.
Thank you
Why I gotta subscribe? Why can't y'all just charge me 2.00?
It was very difficult to choose which template to use. I liked them all! Overall, I thought the process was easy and I like the feature of being able to chat when I needed help right away.
The impression is given that this is a free service and then after finishing building the resume, the hammer drops and the fee is requested. You should be more up front about it.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

