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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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November 21, 2019

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Date of experience: November 21, 2019
Florida
1 review
0 helpful votes
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Misleading ad
December 21, 2019
Updated review

Page ad is advertised as a free resume builder but surprises you with a fee, i don't mind paying, just don't advertise something as free when its not

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2019

Page is advertised as a free resume builder but surprises...
December 20, 2019
Previous review

Page is advertised as a free resume builder but surprises you with a fee, i don't mind paying, just don't advertise something as free when its not

Date of experience: November 20, 2019
Oregon
1 review
0 helpful votes
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Add says free but forced to pay just to get resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2019
Ohio
1 review
0 helpful votes
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I love the templates
November 21, 2019

I love the templates. Easy to use and look great. Only complaint is it would be nice to be able to drag and drop the bullets to rearrange the order

Date of experience: November 21, 2019
New York
1 review
0 helpful votes
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Super easy to use and has many templates to choose from!

Date of experience: November 21, 2019
North Carolina
1 review
0 helpful votes
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Resume genius was a huge help with creating my resume.

Date of experience: November 21, 2019
Illinois
1 review
0 helpful votes
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I really appreciate the ease of use of this resume builder and the many options for professional templates.

Date of experience: November 21, 2019
Ohio
1 review
0 helpful votes
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It literally says free, and it's not
December 21, 2019

It literally says free, and it's not. It is cheap and easy and makes a good resume, but the advertising on Google is false. Kind of pathetic.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2019
Puerto Rico
1 review
0 helpful votes
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Very easy to use, user friendly, great suggestions and templates. Easy to download. I still have not seen the resume downloaded and I hope it doesn't have any watermark

Date of experience: November 21, 2019
Massachusetts
1 review
0 helpful votes
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I was bothered that the site said free' resume, then after you spend time building it, in order to get it you have to pay. Unfair!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2019
Florida
1 review
0 helpful votes
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I like it a lot because I don't have to think about what say.

Date of experience: November 21, 2019
Florida
1 review
0 helpful votes
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It's my very first time in using this and I have to admit it was pretty easy to get all that I needed through you all help.

Date of experience: November 21, 2019
Pennsylvania
1 review
0 helpful votes
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Yet another resume creator that does not tell you that it costs money until you are just about to download your resume. I would consider this false advertisement, or at the very least deceptive and a waste of my time. I have no issue paying, I just would like to be treated with respect and told upfront about the cost, regardless of how much.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2019
Georgia
1 review
0 helpful votes
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Very easy to go through and leads you down the right track

Date of experience: November 21, 2019
Ohio
1 review
0 helpful votes
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It says that it is free and then at the end you have to pay. It is false advertising.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2019
Florida
1 review
0 helpful votes
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Promise of free resume, with gotcha at the end of process.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2019
Florida
1 review
0 helpful votes
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It messed up that its advertised as free but makes you pay at the end to get your resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 21, 2019
North Carolina
1 review
0 helpful votes
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Great website
November 21, 2019

Great website. Made recreating my resume less painful. Wish I had known about cost upfront but wasn't much so worth it.

Date of experience: November 20, 2019
Tennessee
1 review
0 helpful votes
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$#*! you you pieces of $#*!, stop charging for this

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2019
Maryland
1 review
0 helpful votes
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Let people know they have to pay in the beginning of the process.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 20, 2019