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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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January 7, 2020

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Date of experience: January 6, 2020
New York
1 review
0 helpful votes
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The billing piece is confusing
January 7, 2020

The billing piece is confusing. Everything else is fine.

Date of experience: January 6, 2020
Indiana
1 review
0 helpful votes
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Billed as free and then I get dinged at the end to get my resume.

Date of experience: January 6, 2020
Georgia
1 review
0 helpful votes
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Cant download...
January 7, 2020

Cant download... forced into subscription but I guess that was the point

Date of experience: January 6, 2020
Arizona
1 review
0 helpful votes
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I love how simple this is, and the questions are great. Plus, I didn't have to work hard on the right information I want to say for my resume.

Date of experience: January 6, 2020
Texas
1 review
0 helpful votes
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Be up front with your price model...
February 5, 2020

Be up front with your price model... Anyone would pay 5 bucks for your service the one time... You should add that, then maybe a free trial continuity version who wouldn't/

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 6, 2020
Oregon
1 review
0 helpful votes
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It said free but is charging me so im not sure if ill recommend it or use it again

Date of experience: January 6, 2020
Washington
1 review
0 helpful votes
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Easy to you, thorough questions, simple to edit & make necessary changes. Love that there are many template options to choose from. I highly recommend this service!

Date of experience: January 6, 2020
Florida
3 reviews
0 helpful votes
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Only missing a way to create bullets for bullet points on individual experience.

Date of experience: January 6, 2020
Virginia
1 review
0 helpful votes
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I would like to see my resume before the site sends it off to websites

Date of experience: January 6, 2020
Virginia
1 review
0 helpful votes
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Having not used a resume site for over 8 years, my experience was satisfactory and did everything I needed it to.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 6, 2020
Tennessee
1 review
0 helpful votes
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Did not understand I would have to pay to use my resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 6, 2020
District of Columbia
1 review
0 helpful votes
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Easy, hopefully we'll see how effective my resume will be.

Date of experience: January 6, 2020
Michigan
1 review
0 helpful votes
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I don't like I have to subscribe to get help. I don't mind paying 2 dollars but not subscribe

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 6, 2020
Tennessee
1 review
0 helpful votes
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January 6, 2020

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Date of experience: January 6, 2020
California
1 review
0 helpful votes
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Overall I like it but I wish it didn't require so much clicking to edit!

Date of experience: January 6, 2020
Canada
1 review
0 helpful votes
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Wish it was made very clear BEFORE creating my resume or cover letter, that it'd cost even just $2 in order to be able to download either document.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2020
California
1 review
0 helpful votes
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I love how easy it is to create a resume on your site.

Date of experience: January 5, 2020
Texas
1 review
0 helpful votes
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They should let you know you have to pay from the jump

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2020
California
1 review
0 helpful votes
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I thought it was free and it ended up charging me after I entered all of my information

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 5, 2020