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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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...
January 9, 2020

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ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 8, 2020
Utah
1 review
0 helpful votes
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Thanks for the assistance building a resume today.

Date of experience: January 8, 2020
New York
1 review
0 helpful votes
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Resume Builder has made the process of creating a simple very easy!

Date of experience: January 8, 2020
Vermont
1 review
0 helpful votes
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First it says its free, then at the end it ask for charges!
I have chosen 14 days trails for $1.95 and definitely I will canceled it soon!
Hope it won't charge me anymore whereas I will take a legal action!

Date of experience: January 8, 2020
Florida
1 review
0 helpful votes
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Supposedly a free template but you have to pay to download your resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 8, 2020
California
1 review
0 helpful votes
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Needed to revamp my resume and this website helped me big time!

Date of experience: January 8, 2020
Florida
1 review
0 helpful votes
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Great system until you force me to pay for a 14 day "trial" we all know how that goes and it isnt right. I'll be calling to cancel.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 8, 2020
California
1 review
0 helpful votes
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The template is awsome, of course the only drawback is that it is being advertised as "Free" until you actually download the product. Oh, well... somethings are truly too good to be true. Other than that, I'm pleased with the product.

Date of experience: January 8, 2020
Texas
1 review
0 helpful votes
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Creating a resume on ResumeGenius was really easy and i was very happy with the end result.

Date of experience: January 8, 2020
Texas
1 review
0 helpful votes
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Such a fun, simple process
January 8, 2020

Such a fun, simple process. I got a professional-looking resume in less than 10 minutes!

Date of experience: January 8, 2020
Michigan
1 review
0 helpful votes
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Excellent but for the fact that I pulled up the site while searching "free resume builder" and after I complete the resume it lets me know I have to pay to download.

Date of experience: January 8, 2020
Oklahoma
1 review
0 helpful votes
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Would be five star had I been able to see the whole resume before having to purchase a subscription

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 8, 2020
Colorado
1 review
0 helpful votes
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Easy to use and quick results
January 8, 2020

Easy to use and quick results. Topic suggestions are very helpful.

Date of experience: January 8, 2020
California
1 review
0 helpful votes
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It should be clear that you have to pay to download the resume at the beginning so I don't waste time completing it if I have to pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 8, 2020
AE
1 review
0 helpful votes
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It was easy to use, but I wanted to add some more sections to my resume (professional affiliations and publications).

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 8, 2020
Massachusetts
1 review
0 helpful votes
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Was fine until you had me pay for the time I spent on your site without warning...

Date of experience: January 7, 2020
California
1 review
0 helpful votes
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I thought this was a free download
January 8, 2020

I thought this was a free download. :( That's what I searched for.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 7, 2020
Texas
2 reviews
0 helpful votes
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It took longer than I expected to enter data. I had to enter a lot of my own work descriptions.

Date of experience: January 7, 2020
Texas
1 review
0 helpful votes
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It was amazing until I realized I had to pay! Why would this come up when I searched for a free resume builder if this isnt free!?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 7, 2020
Washington
2 reviews
0 helpful votes
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Your description says free resume!
January 8, 2020

Your description says free resume! Nowhere did I know I'd have to pay to retrieve it!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 7, 2020