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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Thanks for the assistance building a resume today.
Resume Builder has made the process of creating a simple very easy!
First it says its free, then at the end it ask for charges!
I have chosen 14 days trails for $1.95 and definitely I will canceled it soon!
Hope it won't charge me anymore whereas I will take a legal action!
Supposedly a free template but you have to pay to download your resume
Needed to revamp my resume and this website helped me big time!
Great system until you force me to pay for a 14 day "trial" we all know how that goes and it isnt right. I'll be calling to cancel.
The template is awsome, of course the only drawback is that it is being advertised as "Free" until you actually download the product. Oh, well... somethings are truly too good to be true. Other than that, I'm pleased with the product.
Creating a resume on ResumeGenius was really easy and i was very happy with the end result.
Such a fun, simple process. I got a professional-looking resume in less than 10 minutes!
Excellent but for the fact that I pulled up the site while searching "free resume builder" and after I complete the resume it lets me know I have to pay to download.
Would be five star had I been able to see the whole resume before having to purchase a subscription
Easy to use and quick results. Topic suggestions are very helpful.
It should be clear that you have to pay to download the resume at the beginning so I don't waste time completing it if I have to pay.
It was easy to use, but I wanted to add some more sections to my resume (professional affiliations and publications).
Was fine until you had me pay for the time I spent on your site without warning...
I thought this was a free download. :( That's what I searched for.
It took longer than I expected to enter data. I had to enter a lot of my own work descriptions.
It was amazing until I realized I had to pay! Why would this come up when I searched for a free resume builder if this isnt free!?
Your description says free resume! Nowhere did I know I'd have to pay to retrieve it!
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

