Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Phillip E.
Unfollow Phillip E.
Share Review
Report Review

I thought this was a free resume, but that is not entirely true.

Date of experience: January 18, 2020
Louisiana
1 review
0 helpful votes
Follow Michelle W.
Unfollow Michelle W.
Share Review
Report Review

Not sure yet
January 18, 2020

Not sure yet. Waiting to see how this plays out. Average to good right now.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2020
Maryland
1 review
0 helpful votes
Follow null O.
Unfollow null O.
Share Review
Report Review

Fantastic
January 18, 2020
Updated review

Add the option to get the paid version from within the dashboard, not just by trying to print or download.

Date of experience: January 18, 2020

Add the option to get the paid version from within...
January 14, 2020
Previous review

Add the option to get the paid version from within the dashboard, not just by trying to print or download.

Date of experience: January 13, 2020
Florida
1 review
0 helpful votes
Follow Jabril X.
Unfollow Jabril X.
Share Review
Report Review

! 0/10
January 18, 2020

! 0/10

Date of experience: January 17, 2020
West Virginia
1 review
0 helpful votes
Follow Christy A.
Unfollow Christy A.
Share Review
Report Review

My experience was easy and quick
January 18, 2020

My experience was easy and quick. The step by step process made creating my resume stress free.

Date of experience: January 17, 2020
New York
1 review
0 helpful votes
Follow KRISHANTHA M.
Unfollow KRISHANTHA M.
Share Review
Report Review

IT DOESN'T SAY YOU WILL CHARGE EVEN A NOMINAL FEE AT THE END. ALSO - THERE IS NOT ENOUGH FLEXIBILITY AND OPTIONS FOR PEOPLE WITH TECHNICAL / PROFESSIONAL / MANAGERIAL SKILLS

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 17, 2020
Wisconsin
2 reviews
0 helpful votes
Follow Colleen D.
Unfollow Colleen D.
Share Review
Report Review

Site stated was free, then get to the end, there's a fee!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 17, 2020
Illinois
1 review
0 helpful votes
Follow Sasha G.
Unfollow Sasha G.
Share Review
Report Review

I'm always frustrated by programs that appear to be free but, at the very end, tell you that you have to give them money in order to access the product you were working on (which they claimed was free in the beginning). Having said that, it was a thrill to be able to produce a professional CV so quickly and I'm grateful for the service.

Date of experience: January 17, 2020
Texas
1 review
0 helpful votes
Follow Everett Q.
Unfollow Everett Q.
Share Review
Report Review

Nice site
January 17, 2020

Nice site. Tricky that you never mention money until resume is complete and I need it NOW. You advertise as a FREE site.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 17, 2020
Colorado
1 review
0 helpful votes
Follow Paula E.
Unfollow Paula E.
Share Review
Report Review

Instead of paying a one time fee, now I'm stuck worrying about auto renewals

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 17, 2020
Germany
1 review
0 helpful votes
Follow Caleb F.
Unfollow Caleb F.
Share Review
Report Review

It was easy, and fast
January 17, 2020

It was easy, and fast. It is free to build your resume but you must pay to down load it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 17, 2020
California
1 review
0 helpful votes
Follow kenneth J.
Unfollow kenneth J.
Share Review
Report Review

I just want a resume, one time use
January 17, 2020

I just want a resume, one time use. Cool layouts but I don't need a 40 a month subscription to do one resume. So ill do your 14 day trial and cancel as soon as I get my resume, I wouldn't mind paying $2 every time I needed a new resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 17, 2020
Pennsylvania
1 review
0 helpful votes
Follow Carl O.
Unfollow Carl O.
Share Review
Report Review

This was advertised as free and is completely not I appreciate the service and it was easy to use but idk that's sheisty to me

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 17, 2020
Texas
1 review
0 helpful votes
Follow Timothy U.
Unfollow Timothy U.
Share Review
Report Review

Thought it was 100% free but overall good and easy to use.

Date of experience: January 17, 2020
Texas
1 review
0 helpful votes
Follow Brent W.
Unfollow Brent W.
Share Review
Report Review

Easy to use with Professional looking results. I also did not have to pay for a subscription to use Microsoft Office!

Date of experience: January 17, 2020
Indonesia
1 review
0 helpful votes
Follow Purwanto O.
Unfollow Purwanto O.
Share Review
Report Review

Overall very good
January 17, 2020

Overall very good. But should have told earlier that you need to pay to download the resume.

Date of experience: January 17, 2020
Colorado
1 review
0 helpful votes
Follow Brooklyn S.
Unfollow Brooklyn S.
Share Review
Report Review

I find it unfortunate that they waited till the last second to mention that theres a fee to download the resume.

Date of experience: January 16, 2020
Nevada
1 review
0 helpful votes
Follow Jennen W.
Unfollow Jennen W.
Share Review
Report Review

I was much easier than I thought it was going to be.

Date of experience: January 16, 2020
California
1 review
0 helpful votes
Follow Melanie L.
Unfollow Melanie L.
Share Review
Report Review

Love it
January 17, 2020

Love it. However, I need to see the resume in its entirety so I know how much I need to edit.

Date of experience: January 16, 2020
Maryland
1 review
0 helpful votes
Follow Nathecia P.
Unfollow Nathecia P.
Share Review
Report Review

Didn't know I had to pay for the resume at the end... but thanks

Date of experience: January 16, 2020