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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
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I wish that I could edit each individual element of the resume I created. I also don't think it should be required to put one's personal address on the resume. In my experience, a phone number and email will suffice in a contact information section.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2020
North Carolina
1 review
1 helpful vote
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Saves time and effort!
January 19, 2020

Saves time and effort! Easy for college students too!

Date of experience: January 19, 2020
Nevada
1 review
0 helpful votes
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Would have liked to know I had to purchase before I started

Date of experience: January 19, 2020
Louisiana
1 review
0 helpful votes
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Simple & easy way of getting your resume current without all the thinking.

Date of experience: January 19, 2020
Texas
1 review
0 helpful votes
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It was a great and easy experience to update my resume

Date of experience: January 19, 2020
California
1 review
0 helpful votes
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It was really easy thank you very much with the assistance.

Date of experience: January 18, 2020
North Carolina
1 review
0 helpful votes
Follow Denise K.
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Would have given 5 stars if I could have downloaded without the $1.95 payment. Free suppose to be free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2020
New York
1 review
0 helpful votes
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EASY!
January 19, 2020

EASY! I did not think I could update my resume within hours... but I did!

Date of experience: January 18, 2020
Minnesota
1 review
0 helpful votes
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It would've been nice to know I was going to be charged for the final resume.

Date of experience: January 18, 2020
New Jersey
1 review
1 helpful vote
Follow Adam E.
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Great software!
January 19, 2020

Great software! I liked the questionnaire but sometimes not as easy to navigate and the database has no data for a position in Operations (Booking and funding)

Date of experience: January 18, 2020
Indiana
1 review
0 helpful votes
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I thought the resume was free tried to down load it couldn't until I promised to get a subscription on trial

Date of experience: January 18, 2020
Texas
1 review
0 helpful votes
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Professional resume with just what is needed and no more.

Date of experience: January 18, 2020
Texas
1 review
0 helpful votes
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It saved me so much time and love the recommendations on skills and choices on drop down menus.

Date of experience: January 18, 2020
Colorado
1 review
0 helpful votes
Follow Vittitow D.
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Did not like the hidden cost
January 18, 2020

Did not like the hidden cost. Tell me up front and show honest. That i can appreciate.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2020
Georgia
1 review
0 helpful votes
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You should state that the resume once built would have to be bought prior to finishing the process

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2020
Florida
1 review
0 helpful votes
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No warning up front you couldn't get your resume without paying something. Thought the template was free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2020
Massachusetts
1 review
0 helpful votes
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:)
January 18, 2020

:)

Date of experience: January 18, 2020
Wisconsin
1 review
1 helpful vote
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I was mislead
February 17, 2020

I was mislead. I was told I would get a free template.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2020
Louisiana
1 review
0 helpful votes
Follow Sarah D.
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Damn didnt realize i was payin for a subscription, like i'm making several resumes a month for the rest of my life? One is fine

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2020
Brazil
1 review
0 helpful votes
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The system should has a warning about the payment before all the subscription stuff

Date of experience: January 18, 2020