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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Was surprised after an hour of preparing my resume that you asked for a credit card payment when it says "free" to use.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2020
Michigan
1 review
0 helpful votes
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=)
January 20, 2020

=)

Date of experience: January 20, 2020
Utah
3 reviews
0 helpful votes
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You said it was free to make the resume, I spent an hour building it, and then you wanted my credit card to charge me for the resume. Talk about unethical bait and switch. I'm fine with paying $2 for it, I just would rather have been told upfront that it costs money.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2020
Kentucky
1 review
0 helpful votes
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.
January 20, 2020

.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2020
Canada
1 review
0 helpful votes
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Great service, but was disappointed that there was no mention of costs before starting to build the resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2020
Finland
1 review
0 helpful votes
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I have not put together a resume in quite awhile. ResumeGenius made this daunting task a breeze.

Date of experience: January 20, 2020
Illinois
1 review
0 helpful votes
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Bait and switch
February 19, 2020

Bait and switch. Said it was a free service, but did not specify it's only for a txt format (which I did not even see that option for free, just prompting me to pay)

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2020
California
1 review
0 helpful votes
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Say that your product costs money
February 19, 2020

Say that your product costs money. Telling me it's free then requiring me to pay once I've wasted my time with this is false advertising.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2020
North Carolina
1 review
0 helpful votes
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Very helpful and easy, and definitely quick and informative

Date of experience: January 20, 2020
Germany
1 review
0 helpful votes
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I'm very grateful because it's quick and easy to use!

Date of experience: January 20, 2020
Germany
1 review
0 helpful votes
Follow Nikhil I.
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Can't add bullet points from my old resume. Have to add one line each.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2020
California
1 review
0 helpful votes
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Good options for resume templates that can stand out. Some more customization to the templates would be nice.

Date of experience: January 19, 2020
Georgia
1 review
0 helpful votes
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Resume Genius is fast, affordable, and professional with ease of user interface.

Date of experience: January 19, 2020
Texas
1 review
0 helpful votes
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More templates with color would be nice but I do like how easy it is to build it

Date of experience: January 19, 2020
North Carolina
1 review
0 helpful votes
Follow Jacqueline Z.
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It's been helpful in assisting with developing my resume.

Date of experience: January 19, 2020
Mississippi
1 review
0 helpful votes
Follow Kenyada L.
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I am glad I was introduced to this site it was very helpful.

Date of experience: January 19, 2020
Alabama
1 review
0 helpful votes
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January 20, 2020

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Date of experience: January 19, 2020
Alabama
1 review
0 helpful votes
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Very professional resume
January 20, 2020

Very professional resume. Guided help throughout. Very satisfied customer.

Date of experience: January 19, 2020
Alabama
1 review
0 helpful votes
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I wish that I could edit each individual element of the resume I created. I also don't think it should be required to put one's personal address on the resume. In my experience, a phone number and email will suffice in a contact information section.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2020
North Carolina
1 review
1 helpful vote
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Saves time and effort!
January 19, 2020

Saves time and effort! Easy for college students too!

Date of experience: January 19, 2020