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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Earleen E.
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My experience building my resume with Resume Genius was extremely quick and efficient. I am very pleased with the results.

Date of experience: February 5, 2020
Virginia
1 review
0 helpful votes
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This is by far the most professional resume I have ever "created". And I didn't need a degree to figure out the website!

Date of experience: February 5, 2020
Arizona
1 review
0 helpful votes
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Resume writing is a pain in the $#*!
February 5, 2020

Resume writing is a pain in the $#*!. Resume Genius makes it almost fun!

Date of experience: February 4, 2020
California
1 review
0 helpful votes
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Love the way it effortlessly put everything together...

Date of experience: February 4, 2020
Oregon
1 review
0 helpful votes
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This thing said free when I downloaded it. Its not free. False advertising

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2020
Florida
1 review
0 helpful votes
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Very well laid out and easy to use website. Professional looking resume in less than 30 min.

Date of experience: February 4, 2020
Georgia
1 review
1 helpful vote
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Pretty user friendly, but when you say free, I don't expect to get to the end and find out that there actually is a fee to pay. Very misleading.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2020
New York
1 review
0 helpful votes
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Very easy!
February 5, 2020

Very easy! It made me more confident about applying for jobs!

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
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Google said you were a free resume builder, and then the old bate and switch happened.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2020
Canada
1 review
0 helpful votes
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Did not make it clear it was paid
March 6, 2020

Did not make it clear it was paid. UX was great for resume building but a bit of a gotcha moment at the end.

Seems effective though. Great tool anyways

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2020
Illinois
1 review
0 helpful votes
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Took more than one try to figure out how to enter the job details. It would be helpful to have more clear instructions for a more expedited exprience.

Date of experience: February 4, 2020
Colorado
1 review
0 helpful votes
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The site was advertised to be free, but i had to pay a few $. Very good quality, and easy to use templates so ill give it 5 stars, thank you.

Date of experience: February 4, 2020
Kentucky
1 review
0 helpful votes
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Tricky!
March 5, 2020

Tricky! Too good to be true that you start building your resume and at the end you need to pay for it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2020
California
2 reviews
0 helpful votes
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I clicked this add because it said FREE, no account needed, no downloads. Those were all horrible lies, the templates are great, you spend hours making your resume to find out at the end you have to pay to save it. VERY WRONG.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2020
California
1 review
0 helpful votes
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Can't login
March 5, 2020

Claims free but have to pay before you can download. Resumes look good and wouldn't mind a couple of dollars for a draft. However, I can't even log back into the site through FB anymore after 2nd time and no longer have access to the file. Website is not reliable.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2020
North Dakota
1 review
0 helpful votes
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Say that you have to pay for it before you finish the resume builder

Date of experience: February 4, 2020
Canada
1 review
0 helpful votes
Follow Alexandra J.
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It's a good tool, but I just spent 20 minutes completing this and it said it was free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2020
Florida
1 review
0 helpful votes
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Very convenient and overall helpful I would have never been able to get as detailed as resume genius was

Date of experience: February 4, 2020
Florida
1 review
0 helpful votes
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Waited till the end to realize we had to pay when thinking it was free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2020
Washington
1 review
0 helpful votes
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It is a free resume service but you charge too bad for me you misled me
I can not recommend your services.
Even though the resume came out very nice..

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2020