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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Alaska
1 review
0 helpful votes
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Was told app was free and then had to pay 2 dollars to get my resume. You guys $#*!ing suck. Shame

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 5, 2020
Virginia
1 review
0 helpful votes
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This service was excellent!
February 6, 2020

This service was excellent! My resume looks so much better than before.

Date of experience: February 5, 2020
Ohio
1 review
0 helpful votes
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Would have liked to see there's a charge for a "free " resume when I started.

Date of experience: February 5, 2020
Arizona
1 review
0 helpful votes
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February 5, 2020

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Date of experience: February 5, 2020
Canada
1 review
1 helpful vote
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I think it is a bit misleading that you have to put a credit card number in to get your resume when you are advertised as being "free". Assuming I remember to cancel on time I will still be charged $1.95. Not great business practices, but you already know this and also know that i have just spend an hour creating my resume so $2 is not a lot of money to have to redo it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 5, 2020
District of Columbia
1 review
0 helpful votes
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Frustrating trying to enter my credit card information

Date of experience: February 5, 2020
Texas
1 review
0 helpful votes
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Good linguistic skills, very helpful in putting my abilities into an exceptional format

Date of experience: February 5, 2020
Florida
1 review
0 helpful votes
Follow Gabrielle J.
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I really appreciate the simplicity of being able to formulate a professional resume.

Date of experience: February 5, 2020
Missouri
1 review
0 helpful votes
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Very helpful, saves time and energy perfecting your resume!

Date of experience: February 5, 2020
Illinois
1 review
0 helpful votes
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Seemed to be free at eh beginning but wants to charge a membership fee at the end. Maybe be a little more upfront with your business practice.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 5, 2020
Illinois
1 review
0 helpful votes
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What an easy way to refresh a resume
February 5, 2020

What an easy way to refresh a resume. Very easy to use and love the different layout options available.

Date of experience: February 5, 2020
New Jersey
1 review
0 helpful votes
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My experience building my resume with Resume Genius was extremely quick and efficient. I am very pleased with the results.

Date of experience: February 5, 2020
Virginia
1 review
0 helpful votes
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This is by far the most professional resume I have ever "created". And I didn't need a degree to figure out the website!

Date of experience: February 5, 2020
Arizona
1 review
0 helpful votes
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Resume writing is a pain in the $#*!
February 5, 2020

Resume writing is a pain in the $#*!. Resume Genius makes it almost fun!

Date of experience: February 4, 2020
California
1 review
0 helpful votes
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Love the way it effortlessly put everything together...

Date of experience: February 4, 2020
Oregon
1 review
0 helpful votes
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This thing said free when I downloaded it. Its not free. False advertising

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2020
Florida
1 review
0 helpful votes
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Very well laid out and easy to use website. Professional looking resume in less than 30 min.

Date of experience: February 4, 2020
Georgia
1 review
1 helpful vote
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Pretty user friendly, but when you say free, I don't expect to get to the end and find out that there actually is a fee to pay. Very misleading.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2020
New York
1 review
0 helpful votes
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Very easy!
February 5, 2020

Very easy! It made me more confident about applying for jobs!

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
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Google said you were a free resume builder, and then the old bate and switch happened.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2020