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ResumeGenius

4.5

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From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Would have liked to have found a spot to put my own objection in there but this was great

Date of experience: February 6, 2020
North Carolina
1 review
0 helpful votes
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February 6, 2020

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Date of experience: February 6, 2020
Canada
1 review
0 helpful votes
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I didn't took my card details saying one or more field is invalid which was not and it took finally

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 6, 2020
District of Columbia
1 review
0 helpful votes
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Life Saver
February 6, 2020

Life Saver. I haven't done a resume in over 14 years so this saved me so much time.

Date of experience: February 5, 2020
Minnesota
1 review
0 helpful votes
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Thank you this very easy sight
February 6, 2020

Thank you this very easy sight. It was really fun to use.

Date of experience: February 5, 2020
Florida
1 review
0 helpful votes
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Real easy to use!
February 6, 2020

Real easy to use! Even for this old man. The resume came out just what I was looking for,

Date of experience: February 5, 2020
Washington
1 review
0 helpful votes
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Should not be advertised as "free" if it isnt. I wish I knew it cost money before filling everything out.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 5, 2020
Colorado
1 review
0 helpful votes
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Felt a little tricked at the end when I had to pay, due to it saying "free" at the beginning. But my resume looks great, so it's cool. Would have been 5 stars if you were upfront about it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 5, 2020
New York
1 review
0 helpful votes
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Why would you advertise free resume building and force some one to spend the time filling out a unusable resume only to trick them into a over priced service that you only need once. Shameful

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 5, 2020
Brazil
1 review
0 helpful votes
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Good, but not good to know about the payment just at the end.

Date of experience: February 5, 2020
New York
1 review
0 helpful votes
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February 6, 2020

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Date of experience: February 5, 2020
Alaska
1 review
0 helpful votes
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Was told app was free and then had to pay 2 dollars to get my resume. You guys $#*!ing suck. Shame

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 5, 2020
Virginia
1 review
0 helpful votes
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This service was excellent!
February 6, 2020

This service was excellent! My resume looks so much better than before.

Date of experience: February 5, 2020
Ohio
1 review
0 helpful votes
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Would have liked to see there's a charge for a "free " resume when I started.

Date of experience: February 5, 2020
Arizona
1 review
0 helpful votes
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February 5, 2020

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Date of experience: February 5, 2020
Canada
1 review
1 helpful vote
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I think it is a bit misleading that you have to put a credit card number in to get your resume when you are advertised as being "free". Assuming I remember to cancel on time I will still be charged $1.95. Not great business practices, but you already know this and also know that i have just spend an hour creating my resume so $2 is not a lot of money to have to redo it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 5, 2020
District of Columbia
1 review
0 helpful votes
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Frustrating trying to enter my credit card information

Date of experience: February 5, 2020
Texas
1 review
0 helpful votes
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Good linguistic skills, very helpful in putting my abilities into an exceptional format

Date of experience: February 5, 2020
Florida
1 review
0 helpful votes
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I really appreciate the simplicity of being able to formulate a professional resume.

Date of experience: February 5, 2020
Missouri
1 review
0 helpful votes
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Very helpful, saves time and energy perfecting your resume!

Date of experience: February 5, 2020