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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Would have liked to have found a spot to put my own objection in there but this was great
.
I didn't took my card details saying one or more field is invalid which was not and it took finally
Life Saver. I haven't done a resume in over 14 years so this saved me so much time.
Thank you this very easy sight. It was really fun to use.
Real easy to use! Even for this old man. The resume came out just what I was looking for,
Should not be advertised as "free" if it isnt. I wish I knew it cost money before filling everything out.
Felt a little tricked at the end when I had to pay, due to it saying "free" at the beginning. But my resume looks great, so it's cool. Would have been 5 stars if you were upfront about it.
Why would you advertise free resume building and force some one to spend the time filling out a unusable resume only to trick them into a over priced service that you only need once. Shameful
Good, but not good to know about the payment just at the end.
Was told app was free and then had to pay 2 dollars to get my resume. You guys $#*!ing suck. Shame
This service was excellent! My resume looks so much better than before.
Would have liked to see there's a charge for a "free " resume when I started.
I think it is a bit misleading that you have to put a credit card number in to get your resume when you are advertised as being "free". Assuming I remember to cancel on time I will still be charged $1.95. Not great business practices, but you already know this and also know that i have just spend an hour creating my resume so $2 is not a lot of money to have to redo it.
Frustrating trying to enter my credit card information
Good linguistic skills, very helpful in putting my abilities into an exceptional format
I really appreciate the simplicity of being able to formulate a professional resume.
Very helpful, saves time and energy perfecting your resume!
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

