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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Quick and easy but some selections need more options
It says free but then you can't get it without a credit card
I am grateful as to how easy it was to set up my resume.
You said it was free. I spent over 45 minutes doing this and only to find out I had to pay for a 14 day trial. That's bull$#*!.
Formatting is slightly off on some templates but everything else is pretty good.
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I'm just a little frustrated that all your advertisements claim it's a free resume builder and then I spent over an hour editing my resume only to find out that only the builder is free, but if you want to download the resume it costs money.
What's the point of the "free" builder if you can't download the resume at the end?
While you are technically not false advertising, it is very deceptive and I felt like you were bait and switching me.
On top of that, you make me pay $2 for a trial period and then if I don't call and cancel (which, trust me, I'll call) - you start charging me $15/month.
You guys offer a great software and a quality service - why are you being so gimmicky and deceptive with the charges? Why not just tell people upfront it's going to cost a couple bucks, but it's worth it because of the intuitiveness and professional results?
At the end of the day you weaseled $2 out of me, but I'm definitely not happy about it, and I will absolutely be calling to cancel the subscription.
The sad part about it is, I was totally excited about the service and even showed a friend of mine and said "Man, I can't believe this is free!" Had you just told me from the beginning "Hey we're going to charge $2 for an awesome resume builder that is really easy and quick to use and produces a really quality professional resume" I would have gladly paid for it and recommended your site. Now I have to go tell my friend not to waste his time.
Anyway, sorry for the long complaint. It's definitely not a lot of money, but I just get upset when I feel like I've been deceived and ripped off.
Jacob Kent
I didn't like how this service was advertised as FREE and then it charged me
It was a great process becuase it was easy to use, people friendly. Thought it was free should have known better. I don't like spending my time on something to get hit up for money at the end.
I coulndt get my amex cards to work i have two of them neither worked
I wish I could add my own sections and change colors.
Good but your web site said it would be free and its not!
The description was that this template was free. IT IS NOT and you don't reveal that until much time has been spent creating the document.
This was a great program to build my resume efficiently and professionally.
Great service! Help was easy to find with the chat!
Very helpful and quickly produces an amazing resume
Would have liked to have found a spot to put my own objection in there but this was great
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I didn't took my card details saying one or more field is invalid which was not and it took finally
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members