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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Very user friendly
February 7, 2020

Very user friendly. Easier to edit and get help than other websites.

Date of experience: February 7, 2020
Nebraska
1 review
0 helpful votes
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I don't like how it forces you to include your graduation date, and then it wraps! Make that piece more dynamic please.
I also didn't realize I had to pay until the end. Felt like I wasted my time.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2020
Ohio
2 reviews
0 helpful votes
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.
February 7, 2020

.

Date of experience: February 7, 2020
Missouri
1 review
3 helpful votes
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Awful company, my girlfriend pay for the 14 days trial, did not even use the resume because it was not good, on top of that she canceled it online, and they never sent her an email of confirmation.
They charged her for 4 months in a row, and when she tried to call them to file a complaint, all they did was cancel the account, and did not give them a single cent back. By the way, the managers are rude and $#*!ty.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2020
California
1 review
0 helpful votes
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Love the various resume design, easy layout and read and can choose the type after information has all input than other places

Date of experience: February 7, 2020
Canada
1 review
0 helpful votes
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Quick and easy to use with a professional and modern look!

Date of experience: February 7, 2020
Illinois
1 review
0 helpful votes
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Love the way I can edit it myself and make it sounds more personable! Great guidance!

Date of experience: February 7, 2020
Wisconsin
1 review
0 helpful votes
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Easy to navigate website, modify/edit, and use in general.

Date of experience: February 7, 2020
Nebraska
1 review
0 helpful votes
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I do not like how i have to pay to get a resume. This should be a free website to make resumes.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2020
Georgia
1 review
0 helpful votes
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I do not know how to rate this since I haven't seen the finished product

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2020
Florida
1 review
0 helpful votes
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8
February 7, 2020

8

Date of experience: February 7, 2020
New Jersey
1 review
0 helpful votes
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Free means FREE except on your site. After an hour of setting up my resume, you want to bill me. Of course i paid because i was pissed off because of being tricked. I will be cancelling as soon as i download my resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2020
Texas
1 review
0 helpful votes
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It would have been nice to know before completing the resume that I had to provide payment before downloading.

Date of experience: February 7, 2020
Texas
1 review
0 helpful votes
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The cost should of been mentioned before I made the resume. That's not right at all but overall I like the resume so thanks.

Date of experience: February 7, 2020
Canada
1 review
0 helpful votes
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Charging at end of spending an hour inputting data seems sketchy.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2020
Canada
1 review
0 helpful votes
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THIS IS NOT FREE, LYING SAND $#*!S NEED TO DIE. $#*! YOU LYING PIECE OF $#*!. DECEIT SHOULD BE MET WITH TERRIBLE DEATH.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2020
Canada
1 review
0 helpful votes
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.
February 7, 2020

.

Date of experience: February 7, 2020
New York
1 review
0 helpful votes
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I was always looking for a good cover letter. You guys help me out. Thank you.

Date of experience: February 7, 2020
Georgia
1 review
0 helpful votes
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Quick and easy but some selections need more options

Date of experience: February 7, 2020
Nevada
1 review
0 helpful votes
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:)
February 7, 2020

:)

Date of experience: February 6, 2020