Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Shay I.
Unfollow Shay I.
Share Review
Report Review

If you're going to charge money for the resume, then say it in the beginning before I waste my time filling it out. Also, if you are saying there's a free trial, why do you still charge me? One star until you advertise more honestly.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2020
California
1 review
0 helpful votes
Follow Morgan F.
Unfollow Morgan F.
Share Review
Report Review

...
February 17, 2020

...

Date of experience: February 17, 2020
Minnesota
1 review
0 helpful votes
Follow Julie B.
Unfollow Julie B.
Share Review
Report Review

Very easy to use; love the recommendations and the automatic formation of the career objective

Date of experience: February 17, 2020
Texas
1 review
0 helpful votes
Follow Tyler Z.
Unfollow Tyler Z.
Share Review
Report Review

You advertise your resume builder as free and then charge money to download it. I'm happy to use your services, but you should be up front with your customers regarding the costs associated with receiving the resume.

Date of experience: February 17, 2020
Texas
1 review
0 helpful votes
Follow Noemi W.
Unfollow Noemi W.
Share Review
Report Review

This was an extremely easy method for developing my resume!

Date of experience: February 17, 2020
Michigan
1 review
0 helpful votes
Follow Benjamin U.
Unfollow Benjamin U.
Share Review
Report Review

Quality resume thank you for helping me find the appropriate words to use. Fast and very user friendly!

Date of experience: February 17, 2020
Texas
1 review
0 helpful votes
Follow Marcus I.
Unfollow Marcus I.
Share Review
Report Review

Love everything about it especially the simplicity of it all

Date of experience: February 17, 2020
Florida
1 review
0 helpful votes
Follow Anna A.
Unfollow Anna A.
Share Review
Report Review

I had money taken out of my account when I tried to cancel it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2020
Georgia
1 review
0 helpful votes
Follow Jennifer P.
Unfollow Jennifer P.
Share Review
Report Review

Original advertisement stated free resume builder, then to download I'm charged $1.95. That's not free

Date of experience: February 17, 2020
South Carolina
1 review
0 helpful votes
Follow Angela D.
Unfollow Angela D.
Share Review
Report Review

..
February 17, 2020

..

Date of experience: February 17, 2020
Hong Kong
1 review
0 helpful votes
Follow RAATPASINEE H.
Unfollow RAATPASINEE H.
Share Review
Report Review

I started off as Administrative assistant and Coordinator with 14+ years of experience preparing assembling facility reports, and maintaining the utmosst confidentiallity. Possess a B. A. in History and expertise in Micorsoft offices. Looking to leverage my wealth of knowledge and experience into the open administrative assistant and coordinator role at your organization.

Date of experience: February 16, 2020
California
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

Should be an option for one time pay not a subscription

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2020
Georgia
1 review
0 helpful votes
Follow Julie M.
Unfollow Julie M.
Share Review
Report Review

Wow!
February 17, 2020

Wow! Takes the stress out of resume writing! I LOATHE updating my resume. Crossing fingers.

Date of experience: February 16, 2020
California
1 review
0 helpful votes
Follow Sara T.
Unfollow Sara T.
Share Review
Report Review

Resume builder was advertised as free. Not the case.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2020
Illinois
1 review
0 helpful votes
Follow Keith I.
Unfollow Keith I.
Share Review
Report Review

Should not advertise as free if there is a fee to download

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2020
Illinois
1 review
0 helpful votes
Follow Kristin I.
Unfollow Kristin I.
Share Review
Report Review

Great tool to quickly build a professional resume.

Date of experience: February 16, 2020
Florida
1 review
3 helpful votes
Follow Gabrielle N.
Unfollow Gabrielle N.
Share Review
Report Review

This was so easy and convenient
February 16, 2020

This was so easy and convenient. WHAT A LIFE SAVER! Kudos to the team that made this possible. One less headache for me entering the world of job searches again. I'm actually excited this time around. THANK YOU.

Date of experience: February 16, 2020
Massachusetts
2 reviews
0 helpful votes
Follow Kevin F.
Unfollow Kevin F.
Share Review
Report Review

It said it was for free then after i was done then it wanted 2 $

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2020
Florida
1 review
0 helpful votes
Follow Cassidy A.
Unfollow Cassidy A.
Share Review
Report Review

:)
February 16, 2020

:)

Date of experience: February 16, 2020
Texas
1 review
0 helpful votes
Follow Paul X.
Unfollow Paul X.
Share Review
Report Review

It said free!
February 16, 2020

It said free! Then I had to pay... very misleading

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2020