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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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Set up was extremely neat and user-friendly. Also only $2!

Date of experience: February 18, 2020
Canada
1 review
0 helpful votes
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Efficient, quick, great design, great service overall.

Date of experience: February 18, 2020
Georgia
1 review
0 helpful votes
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Would not take my debit card
March 19, 2020

Would not take my debit card. Had to use a credit card

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2020
California
1 review
0 helpful votes
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Disappointed to know that you shuttle us through then have us pay. I would gladly pay for this service but because of this lack of respect to customers I will being ending my trial ASAP.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2020
Washington
1 review
0 helpful votes
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Really helpful tools to build a resume without a ton of time investment

Date of experience: February 18, 2020
Georgia
1 review
0 helpful votes
Follow Eric D.
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Extremely dishonest to claim to be a free resume builder, then require a subscription after completing the resume in order to download it. Screw that.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2020
Texas
1 review
0 helpful votes
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Easy template
February 18, 2020

Easy template. Didn't like false advertisement. Had to pay for subscription. Pls also update template so that one can fill out Objective section without having to select a generic option.

Date of experience: February 18, 2020
Ohio
1 review
0 helpful votes
Follow Alia G.
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What a quick and easy system and so professionally done! Thank you!

Date of experience: February 18, 2020
Indiana
2 reviews
0 helpful votes
Follow Chasity X.
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It would be nice to have an option just to purchase the resume

Date of experience: February 18, 2020
Utah
1 review
0 helpful votes
Follow Julie L.
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So far everything seemed to go very smoothly, I've yet to download my resume or use the cover letter services.

Date of experience: February 18, 2020
Missouri
1 review
0 helpful votes
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Quick and easy!
February 18, 2020

Quick and easy! It's absolutely worth paying for if making a resume is a generally overwhelming process for you.

Date of experience: February 18, 2020
Georgia
1 review
0 helpful votes
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I didn't know I would have to pay for a subscription. I will be cancelling immediately.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2020
Texas
2 reviews
0 helpful votes
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I have not created a resume in over 25 years. I was not looking forward to it. Resume Genius is very user friendly and helped me feel confident about my resume!

Date of experience: February 18, 2020
Pennsylvania
1 review
0 helpful votes
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I feel like this was false advertising, it says free but when you download it forces you to sign up. I will be canceling as soon as I download my resume. I could have just made this in word and saved the time and hassle

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2020
Canada
1 review
0 helpful votes
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Some of the editing/formating so far hasn't been great but I'm hoping now that i start my trial it will improve. The Designs are nice and the service is very easy to use. I hope it turns out as great as it looks so far.

Date of experience: February 18, 2020
California
1 review
0 helpful votes
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It sucks that you guys make someone do all this work just to charge them at the end!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2020
California
1 review
0 helpful votes
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Really excited and surprised how easy it was to make a resume until the "FREE RESUME" wasn't free! That was super disappointing.,

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2020
Illinois
1 review
0 helpful votes
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:)
February 18, 2020

:)

Date of experience: February 17, 2020
Pennsylvania
2 reviews
0 helpful votes
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I chose this because it said it was free, not finish your resume and then have to pay to get it. Way to be with the false statements.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2020
Mississippi
1 review
1 helpful vote
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Of course, being upfront about the charge would have made everything great. It is pretty tricky for you to let someone spend precious hours putting everything together and then not having access to it unless they PURCHASE your "FREE" plan. I would have typed up my own because of the trick, but have too much time invested with you now.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2020