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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very helpful. Helped me get unstuck in writing a resume that I lacked the confidence for due to my inconsistent work history. With guidance, I was able to fill out my resume with work responsibilities and a career objective to create something that looks professional and hire-able. I highly recommend this service.
Awesome the way you can take a draft and make it professional.
Loved what it created for me and how easy it was! It matched everything that was already on my resume but reformatted and reworded quite a lot! Would 110% recommend!
It was great help to organize my words and make it look good.
Disappointed because I thought it would be a free download
2
Only letting us know it is a paid service at the end is wrong
This was very simple to use and very professional.
You said it was free.
It was not.
I wasted a few hours to make a god damn resume. You could give a heads up when user adds a premium feature. You are thieves. Nothing more.
I really, really hate you.
Quick and easy way to write a resume. Haven't had the need for a resume in over 30 years. Kind at a loss as to how to get started again. This was a great help.
It is a little cookie-cutter, but that is what I like the final look.
Easy to put thoughts together and great examples/pre-written descriptions; however, it is difficult to make edits to formatting. Some of my wording goes off the page by one line and it is hard to change margins and font without ruining the entire thing.
"Freeresume" you could make more off advertisements than you can off of baiting people into wasting their time.
...
I thought your resume process was complete and easy
Love the way that it does it all for you. Just absolutely fantastic! I couldn't have found an easier way.
Everything on this website seems easy to use there is just one problem. False advertisement. You might not see it the way I do but I came to this website expecting to create a free resume. At the end of completing it I was forced to pay in order to complete it.
This is a misleading and fraudulent service, I would have appreciated the prompt to pay for your service before building my resume. I feel scammed that I was looking for a free template to download for a resume that I could fill out myself. However; your website is well built, user-friendly and easy to navigate. My only two suggestions would be to not advertise as a free template and include more choices for professional language. I am happy to pay for your service but very disappointed that I was forced to fill out the template.
Great templates and easy to fill out my experiences. I enjoy the pre-filled regarding career description of ResumeGenius.
You advertised this company as free and I have to pay 2v dollars just to not waste my time. But thank you anyway
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

