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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Very helpful
February 20, 2020

Very helpful. Helped me get unstuck in writing a resume that I lacked the confidence for due to my inconsistent work history. With guidance, I was able to fill out my resume with work responsibilities and a career objective to create something that looks professional and hire-able. I highly recommend this service.

Date of experience: February 19, 2020
Pennsylvania
1 review
0 helpful votes
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Awesome the way you can take a draft and make it professional.

Date of experience: February 19, 2020
Arizona
1 review
0 helpful votes
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Loved what it created for me and how easy it was! It matched everything that was already on my resume but reformatted and reworded quite a lot! Would 110% recommend!

Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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It was great help to organize my words and make it look good.

Date of experience: February 19, 2020
Ohio
1 review
0 helpful votes
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Disappointed because I thought it would be a free download

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 19, 2020
Georgia
1 review
0 helpful votes
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2
February 19, 2020

2

Date of experience: February 19, 2020
Colorado
1 review
0 helpful votes
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Only letting us know it is a paid service at the end is wrong

Date of experience: February 19, 2020
New York
1 review
0 helpful votes
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This was very simple to use and very professional.

Date of experience: February 19, 2020
Turkiye
1 review
0 helpful votes
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You said it was free
March 20, 2020

You said it was free.
It was not.
I wasted a few hours to make a god damn resume. You could give a heads up when user adds a premium feature. You are thieves. Nothing more.
I really, really hate you.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 19, 2020
California
1 review
0 helpful votes
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Quick and easy way to write a resume
February 19, 2020

Quick and easy way to write a resume. Haven't had the need for a resume in over 30 years. Kind at a loss as to how to get started again. This was a great help.

Date of experience: February 19, 2020
Iowa
1 review
0 helpful votes
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It is a little cookie-cutter, but that is what I like the final look.

Date of experience: February 19, 2020
New Hampshire
1 review
0 helpful votes
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Easy to put thoughts together and great examples/pre-written descriptions; however, it is difficult to make edits to formatting. Some of my wording goes off the page by one line and it is hard to change margins and font without ruining the entire thing.

Date of experience: February 19, 2020
NL
1 review
0 helpful votes
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"Freeresume" you could make more off advertisements than you can off of baiting people into wasting their time.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 19, 2020
Pennsylvania
1 review
0 helpful votes
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...
February 19, 2020

...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 19, 2020
Virginia
1 review
0 helpful votes
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I thought your resume process was complete and easy

Date of experience: February 19, 2020
California
1 review
0 helpful votes
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Love the way that it does it all for you. Just absolutely fantastic! I couldn't have found an easier way.

Date of experience: February 18, 2020
Indiana
1 review
0 helpful votes
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Everything on this website seems easy to use there is just one problem. False advertisement. You might not see it the way I do but I came to this website expecting to create a free resume. At the end of completing it I was forced to pay in order to complete it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2020
Alabama
1 review
0 helpful votes
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This is a misleading and fraudulent service, I would have appreciated the prompt to pay for your service before building my resume. I feel scammed that I was looking for a free template to download for a resume that I could fill out myself. However; your website is well built, user-friendly and easy to navigate. My only two suggestions would be to not advertise as a free template and include more choices for professional language. I am happy to pay for your service but very disappointed that I was forced to fill out the template.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2020
California
1 review
0 helpful votes
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Great templates and easy to fill out my experiences. I enjoy the pre-filled regarding career description of ResumeGenius.

Date of experience: February 18, 2020
Colorado
1 review
0 helpful votes
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You advertised this company as free and I have to pay 2v dollars just to not waste my time. But thank you anyway

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2020