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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I didn't expect to pay at first, quick and easy though
I can already tell my review will either not be posted or removed. This company does not tell you it costs money to receive your resume until after you type all the relevant information. Their customer support team was not helpful at all. They tell you it's a free subscription (of 2 dollars) but it will auto renew for $30 a month, which is more than media subscription sites. Doesn't tell you until you are done what they charge, terrible practice.
I need to be able to edit the titles such as "career objective" I wanted to change it and wasn't able.
It's a great tool for anyone to use, especially people creating their first resume! I'm
Should't cost money to make a resume but that's the game
Comprehensive and intuitively guided process for writing my resume the way I need it.
It was good, wish they would have told me there where charges before i started
You say free then you lead me on and make me $#*!ing pay. Bull$#*!
I thought this was a free resume template. Only after I complete my resume and added all of my information, did I discover there is a trial period and the is cost associated with this program. That information should be listed up front!
Ver easy to create your resume and pricing is reasonable.
Good resume builder but please dont be fooled its not free
The experience of building the "free" resume was fine. The issue with this service is that it forces you to pay in order to download your resume.
Nothing was said about the price in the beginning of the process.
All I needed to do was add a single item into education slot. But was charged $39.99 to do so. Sad that this is how you charge someone who has already paid for that single Resume.
$#*! you for making me pay after advertising "free"
It was all great and cool. Till i had to pay for the $#*! i spent and hour plus making. This is absolute horse $#*!. A person should be able to download a full top to bottom copy of the resume and use to find themselves a job.
Thorough and simplifying the process of creating a resume that is professional.
Less stress
Assist with an individual like myself to exposed talents and skills that are well out together
Your advertisement told me it was free and as soon as I tried to download my CV I had to pay, and it would not let me return to my CV. That's ridiculous.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

