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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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This was relatively painless. I was disappointed there was no section for awards
Be transparent about the costs. Really uncool to spend so much time filling out a resume only to find that you need to pay to even use it.
Felt forced to pay for the service after doing all the hard work
It would be good if it was free, but 2$ is whatever i guess
Nice layout and I like the input method. I just wish the job duty descriptions were better. Also would be great to just fix things after it previews the document instead of having to go back to the different categories. Made it hard to figure out what it would look like and hard to work with formatting issues. But still, a very pleasant option versus creating one from scratch!
Very quick and they walked me through the process. Took about 10 minutes
I can't find my resume, the download button doesn't work
Good website, help build a professional resume in under 15 mins but through it was for free to download the Resume
Coulda lemme know it wasnt free before hand, but i guess thats the catch huh. Smart thinking, good bussiness tactic... noted... other than that it was awsome.
Easy and quick, was able to submit a professional looking resume with one days notice.
Thanks Resume Genius!
Dont say its free, than towards the end you have to pay for it. Don't lie
Googled Free Resume. Got this website, now there isn't a place to download for free
I have resisted doing my Resume for the longest time since I found the process so exhausting. This was a breath of fresh air.
You guys said it was free to create a resume. I was very skeptical but still decided to go on just to give you guys the benefit of the doubt. Than after I spent so much time editing the resume, it doesn't even give me the option of downloading without paying. I don't mind paying a dollar or 2 but the fact that you guys didn't state it clearly at the beginning is very misleading and annoying so please change that.
You should let people know they have to pay before they go through the whole process
Some features are a bit lacking, but for $2, who cares..
The editing process after you've filled out the resume doesn't allow you to go back and change everything
I had googled free resume template and was sad to find out after filling everything out that you had to pay.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

