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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It was amazing and highly recommended for anyone that needs a resume
Very easy to use. Time will tell how good it is, by the responses I get.
Not free, as advertised. Paid the $2 for the "trial" period of 14 days just so i didn't lose all the hard work i spent hours on entering into their template. Clear pricing upon initiation of the resume builder would be appreciated and much more well-received than being forced into it for fear of losing all the work I had done. Unfair business model. Deceiving and the help chat wasn't helpful either.
Easy to build resume. Unfortunately, they advertise it as free and then charge you $40 to download your resume.
Dont like that you have to pay to get the resume. Not cool
Only rated so low because I hit the back space and had to start allll the way over
Easy to use and love that the choices are there for you!
You need to allow for editing the structure of the template after the resume is done
Wish I was informed about the $2 charge to be able to download after I spent all the time creating my resume.
So far so good, however, it did not state that I would have to pay anything to get my resume, therefore it feels like false advertising
Helpful. The templates are clean, professional, and attractive.
Says Free Resume on the Google Search and then after you spend all the time building your resume it charges you. Bullcrap if you ask me. Be upfront as a business and stop wasting peoples time.
Payment information would be nice to have up front.
Your format made making my resume a breeze. Thank you.
I want to be able to download without having to give you my card information.
It says free until it comes time to download. Not cool. Just advertise it's a free trial
Very easy site to build a resume' from, fast and easy
Misleading $#*! website making me put in my card info. Yall annoying and SUCK thanks for the free service ig -_-
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

