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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Enjoyed the ability to customize and utilize templates as well.
Billing took over a day to complete! And you advertise as being free!
Misleading that you call it "free" and then have to pay
Vary simple to use asked the right questions to make creating a resume painless
Very easy to use and a good way to help with the areas I was unsure of about wording
Service provided is great and would gladly pay the trial price, but is very shady business advertising as free when you only offer a. Txt version for free. Will not be using in future or recommending to anyone.
I had issues putting my card info and had to refresh the page many times. I also had to try other cards thinking it was the card that was the issue, but its not.
Very Straight forward questions and easy to answer
Super lame that you claim your site is free and then when you go to download the resume you have to pay.
Easy and to fill out. I also love the pre-generated answers/descriptors.
You advertise as free, but then require a payment in order to get the resume!
I was not aware that there was a charge. Especially during these very hard times. But I worked for so long on it, I had to pay.
Makes you do trail membership after its listed on web as free
It must have been told first up before eating up someone's time that all you want is a 2 $ bill
Easy, helpful, saved me hours of work! I might be able to, but I would like to be able to change the format or settings to make everything fit on 1 page.
Everything was fine until I realized I had to pay. It was advertised as a free resume builder, but I had to pay to get it? It doesn't make very much sense.
Easy to use but not a ton of job titles or job responsibilities to use the wizard; great template options though!
Thanks for making it easier to explains one's skills
Will not recommend due to the scam you are running
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

