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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Crap resume templates yet they make you pay? They advertise for free yet here they have me paying?! I will cancel ASAP as soon as i get my resume, i only doing this for temporary crisis work in NY.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 16, 2020
Illinois
1 review
0 helpful votes
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Good but annoying you have to pay for a 14 day "trial"

Date of experience: April 16, 2020
Texas
1 review
0 helpful votes
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I thought this site was easy to use and my resume turned out great!

Date of experience: April 16, 2020
Florida
1 review
0 helpful votes
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1
April 16, 2020

1

Date of experience: April 16, 2020
West Virginia
1 review
0 helpful votes
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Really appreciate your help today
April 16, 2020

Really appreciate your help today. Very quick and easy.

Date of experience: April 16, 2020
Georgia
1 review
0 helpful votes
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Easy to use and beautiful templates to choose from...

Date of experience: April 16, 2020
Illinois
1 review
0 helpful votes
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At first the site stated that it offered free templates, but then as I finished and was ready to print--- it requested that I pay. I went ahead and payed the small amount because I did not want to redo the work. I was nice site, but misleading.

Date of experience: April 16, 2020
New Jersey
1 review
0 helpful votes
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I think it is BS that I spent over an hour using the template when it says "free" to find out when I want to download it I have to pay for a 14 day trial membership. My time is worth more than the dollar but not the hassle of having to cancel again in 14 days. Not a very good business model. I'd call this the Bait and Switch!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 16, 2020
Texas
1 review
0 helpful votes
Follow David K.
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Takes the guess work out of building a great resume

Date of experience: April 16, 2020
Indiana
1 review
0 helpful votes
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Great system: Would have much preferred it if the payment part were made clear up front.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 16, 2020
Utah
1 review
0 helpful votes
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This helped me format my resume and make it look professional

Date of experience: April 16, 2020
Germany
1 review
0 helpful votes
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Did not appreciate that it failed to mention it cost money

Date of experience: April 16, 2020
New Jersey
1 review
0 helpful votes
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Love the website, but I'm a little sad how expensive it all is for college students...

Date of experience: April 16, 2020
Illinois
1 review
0 helpful votes
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It says this is free and I still had to pay $2. I am not happy about that. I am doing this to get a better job. I should at least be allowed the 14days for FREE. How do I know this site will help me get a job?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 15, 2020
Arkansas
1 review
0 helpful votes
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I cancelled my account the day after starting it, well within the 14 day trial period. Resume Genius did not cancel and continued to charge me a full monthly amount. The "company" then refused to refund. I strongly urge you to find another service.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 15, 2020
Washington
1 review
0 helpful votes
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It was pretty easy and simple to create my new resume thanks

Date of experience: April 15, 2020
Florida
2 reviews
0 helpful votes
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Works fantastic and was quick and easy. Really straight forward.

Date of experience: April 15, 2020
Puerto Rico
1 review
0 helpful votes
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Did not allow me to use my Visa Card, because is from a bank of Puerto Rico. Had to ask my brother for his card from a bank in Florida.

Date of experience: April 15, 2020
Maryland
3 reviews
0 helpful votes
Follow Melesa A.
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Nice format options, and quality wording, but false advertising; the add which led me to your site said "free" resume.

Date of experience: April 15, 2020
Nevada
1 review
0 helpful votes
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The resume builder help me build my resume with no problem.

Date of experience: April 15, 2020