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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Why are you charging, there was NO indication of that when I started the process. I better not have an issue when I need to cancel.
I would have rated it a 5, but I didn't realize I had to pay until I completed the resume. Although paying $1.95 is not much to complain about.
User friendly and easy to move through and self-select options
Very easy and no problems with using this template
Great program. Easy to use and product turned out nice.
Free is not exactly free when you have to pay for it.
Great tool, but shady that they don't let you know ahead of time that you will be charged after going through all the work
Been okay, wish there was more personalization allowed
I love how everything came together for my resume. Fingers crossed I get the job! Thank you!
I am amazed by how quick I built the resume! It came out 100x better than my original one!
Quick and painless. I answered questions and I got a fantastic looking resume.
There was no mention of a fee to use your service at the outset. Features are clunky and don't allow for much personalization. Then to "hook" people at the end of the process with a fee to download your resume was not cool. Just another thing to have to cancel within 24 hours.
You website is completely misleading in posting that it is Free. You should absolutely let people know prior to building their resume that the building portion is free, but the download and printing will cost a small nominal fee. Many will still move forward with the process but will feel less duped and tricked at the end. It is truly a shame to feel tricked in the end because the resume builder itself is outstanding but the customer experience is damaged by the sales tactics you choose to employ.
Resume builder is nice but should be told id have to pay before putting the hours of work in...
I was lead to believe this would be free. Disappointed that I now have to remember to cancel before 14 day trial period is up.
Your resume builder is nice and easy, however, I do not like being lied to. I got a message that said get your resume for free if I gave your site access to my facebook account. When I did that it took me to a page where I had to purchase the $1.95 14 day trial or the yearly subscription.
Easy to navigate and not as tedious to fill out as other resume builders. Asking questions about my roles helped me think of ways to give more complete answers about my roles.
Personize could have Linkdin url. Also, empty space for references could be used to list more soft skills and hobbies
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members