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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Good resume builder but feel mislead, I googled Free resume sites and there was nothing on the site that said this was a paid service. I want to cancel but spent so much time making it that I need to get what i made. I guess that's part of the con.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 20, 2020
Florida
1 review
0 helpful votes
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Easy to use
April 20, 2020
Updated review

This was very easy to use, however i had to type all of my experiences as there were none for my job titles.

Date of experience: April 20, 2020

This was very easy to use, i had to type all of my...
April 19, 2020
Previous review

This was very easy to use, i had to type all of my experiences as there were none for my job titles.

Date of experience: April 19, 2020
Texas
1 review
0 helpful votes
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Made it real easy to make a Resume, I've never made one before so this would be my first.

Date of experience: April 20, 2020
California
1 review
0 helpful votes
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Weird to enter all my personal info and login in to find out there is a paywall.
Will download and immediately cancel.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 19, 2020
Pennsylvania
1 review
0 helpful votes
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Professional, and guided me to think of myself in a positive way.

Date of experience: April 19, 2020
Texas
1 review
0 helpful votes
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Easy to use
April 20, 2020

Easy to use. Wish there were more options for education

Date of experience: April 19, 2020
Arizona
1 review
0 helpful votes
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Misleading advertisement about how long to build resume and there's a charge with a bigger cost if not cancelled in 14 days. It screams scam. I would have been happy knowing up front to be charged $5 and not have to track someone down to have it cancelled in order to avoid the $39 monthly subscription.

Date of experience: April 19, 2020
Missouri
1 review
0 helpful votes
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I wanted to pay for a one time fee, not a monthly plan

Date of experience: April 19, 2020
Alabama
1 review
0 helpful votes
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Let the price be known ahead of time instead of saying its free. The prices are very reasonable for the set up and the templates however!

Date of experience: April 19, 2020
Colorado
1 review
0 helpful votes
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Finding it online it says free
April 19, 2020

Finding it online it says free. I get finished and I have to sign up for a "Trial". Misleading. I am out of work due to the Covid-19 and every little penny is important

Date of experience: April 19, 2020
Pennsylvania
1 review
0 helpful votes
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Actually pretty nice and easy
April 19, 2020

Actually pretty nice and easy. I didnt have to jump thru loops and didnt try to force the subscription down my throat like most other sites.

Date of experience: April 19, 2020
Wisconsin
1 review
0 helpful votes
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I was impressed by the number of relevant bullet points regarding my specific career. This helped guide my ideas concisely and professionally.

Date of experience: April 19, 2020
Colorado
1 review
0 helpful votes
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I would recommend this service to everyone. So easy to use.

Date of experience: April 18, 2020
Virginia
1 review
0 helpful votes
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The website claims it is a free resume builder but it is misleading because you must pay to access it for saving and sending to employers

Date of experience: April 18, 2020
Texas
1 review
0 helpful votes
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Misled it said free then cost money at the end after you put the resume together, false advertising

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 18, 2020
Oklahoma
1 review
0 helpful votes
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The program was easy to use and gave me confidence in doing so.

Date of experience: April 18, 2020
Texas
1 review
0 helpful votes
Follow Gabrielle B.
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I found this website because I thought my resume would be free. Turns out, they charge you at the end. Sucks I used up all my time to eventually have to pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 18, 2020
Massachusetts
1 review
0 helpful votes
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This was fantastic!
April 18, 2020

This was fantastic! I would recommend to all. Thank you.

Date of experience: April 18, 2020
Washington
1 review
0 helpful votes
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Really pissed it said free
June 12, 2020

Really pissed it said free. Then I invested a half hour and it asked for money to get the resume. In addition, I had selected CV not resume. In the end, its a resume

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 18, 2020
Poland
1 review
0 helpful votes
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Why do you enforce e.g. state / province? It doesn't make sense, at least in my case.

Date of experience: April 18, 2020