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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Good resume builder but feel mislead, I googled Free resume sites and there was nothing on the site that said this was a paid service. I want to cancel but spent so much time making it that I need to get what i made. I guess that's part of the con.
This was very easy to use, however i had to type all of my experiences as there were none for my job titles.
This was very easy to use, i had to type all of my experiences as there were none for my job titles.
Made it real easy to make a Resume, I've never made one before so this would be my first.
Weird to enter all my personal info and login in to find out there is a paywall.
Will download and immediately cancel.
Professional, and guided me to think of myself in a positive way.
Misleading advertisement about how long to build resume and there's a charge with a bigger cost if not cancelled in 14 days. It screams scam. I would have been happy knowing up front to be charged $5 and not have to track someone down to have it cancelled in order to avoid the $39 monthly subscription.
I wanted to pay for a one time fee, not a monthly plan
Finding it online it says free. I get finished and I have to sign up for a "Trial". Misleading. I am out of work due to the Covid-19 and every little penny is important
Actually pretty nice and easy. I didnt have to jump thru loops and didnt try to force the subscription down my throat like most other sites.
I would recommend this service to everyone. So easy to use.
The website claims it is a free resume builder but it is misleading because you must pay to access it for saving and sending to employers
Misled it said free then cost money at the end after you put the resume together, false advertising
The program was easy to use and gave me confidence in doing so.
I found this website because I thought my resume would be free. Turns out, they charge you at the end. Sucks I used up all my time to eventually have to pay.
This was fantastic! I would recommend to all. Thank you.
Really pissed it said free. Then I invested a half hour and it asked for money to get the resume. In addition, I had selected CV not resume. In the end, its a resume
Why do you enforce e.g. state / province? It doesn't make sense, at least in my case.
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

