On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
.
Helps to know it costs $ in the beginning, but expected
You need to let people know straight away this is a paid service and not free. It's sneaky.
It's annoying when the website says Free resume but then only allows you to download as a text doc. You would never use that format for a resume. True, the 14 day trial is inexpensive... as long as I remember to cancel. It is just an annoying and I feel dishonest ploy.
You said the resume was free, it wasn't, the trial was "free" and cost three dollars right now and 40 dollars in a month. It's false advertising, I appreciate what yall are doing but you just wasted my time. Thanks anyway, enjoy your three dollars.
Great job helping with resume but $1.95 seems a little high
It's a great site and helpful up until I went to download. I need to pay for it. I thought it was a free site but apparently it's only free to use as long as you don't need the resume.
Easy to use with great templates and ideas to help boost resume for a professional look
Services like yours which rely on people to forget they are subscribed and then charge them some crazy amount make me sick.
It would've been nice to know I'd be charged for using your services before spending half an hour building a resume. Not cool.
This was advertised as free. You can be sued for this... be careful.
Horrible saying it's free then forcing payment, scam.
I didn't like not knowing about the fee until the end. Creating the resume was very helpful though.
Advertised as free then required payment to download.
This service is quick and efficient, which I appreciate.
It was easy, but you should tell the customer there is a payment, before they waste their time.
I like the resume builder, however, i did not like how it states free template, then charges you after you put all the information in.
DIDN'T KNOW RESUME WAS NOT FREE. SPENT TOO MUCH TIME ON IT TO TURN BACK. FORCED TO PAY. NOT TRANSPARENT.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members