Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
Follow Janamia U.
Unfollow Janamia U.
Share Review
Report Review

The resume building has been great but not straight forward regarding payment. It appears as though the resume template is completely free.

Date of experience: May 7, 2020
New York
1 review
0 helpful votes
Follow Ashley N.
Unfollow Ashley N.
Share Review
Report Review

Misleading to advertise a free resume. Put you through the whole process and then charge for the download.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2020
Utah
1 review
0 helpful votes
Follow Clayton N.
Unfollow Clayton N.
Share Review
Report Review

I don't think it's necessary to have to pay for a resume template. You guys are a joke. I can find better templates set up more professionally for free. I plan to pay the 2$ then cancel my "subscription" as soon as I send my resume to the job I am applying for.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2020
Vermont
1 review
0 helpful votes
Follow Avery U.
Unfollow Avery U.
Share Review
Report Review

I'd like to be able to customize the spacing and formatting after the final resume is generated. It would also be nice to have a 'fit to one page' function.

Date of experience: May 7, 2020
Kentucky
1 review
0 helpful votes
Follow Rebecca I.
Unfollow Rebecca I.
Share Review
Report Review

This was supposed to be a free resume builder. Then I had to pay and sign up for auto-payments before I could download what I had just put all my time into.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2020
Texas
1 review
0 helpful votes
Follow Camara N.
Unfollow Camara N.
Share Review
Report Review

Pretty scummy to pull a bait and switch on job seekers by advertising a free service then charging them for it

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2020
District of Columbia
1 review
0 helpful votes
Follow Wesolowski D.
Unfollow Wesolowski D.
Share Review
Report Review

It states free yet there is a fee utterly ridiculous

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Alicia S.
Unfollow Alicia S.
Share Review
Report Review

Made it very easy to create an amazing resume that I am proud to hand over to a potential employer

Date of experience: May 6, 2020
Utah
1 review
0 helpful votes
Follow A L.
Unfollow A L.
Share Review
Report Review

Scam artists
June 12, 2020

Do not use this company, and if you do, under bo circumstances give them any money! They will continue to charge you until you figure it out! And then, they will argue with you and say that you agreed to their service contract! Complete lies! The scam artists of Switzerland!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 6, 2020
California
1 review
0 helpful votes
Follow Matthew W.
Unfollow Matthew W.
Share Review
Report Review

It's sneaky to say building the resume is free then charging to download.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 6, 2020
Georgia
1 review
0 helpful votes
Follow Jacob K.
Unfollow Jacob K.
Share Review
Report Review

.
May 7, 2020

.

Date of experience: May 6, 2020
Texas
1 review
0 helpful votes
Follow Dora-Lee Z.
Unfollow Dora-Lee Z.
Share Review
Report Review

Quick and easy, need more selections for the drop down menus.

Date of experience: May 6, 2020
Maryland
1 review
0 helpful votes
Follow Ariel G.
Unfollow Ariel G.
Share Review
Report Review

Very easy to do and was very helpful. The resume looks really good

Date of experience: May 6, 2020
Tennessee
1 review
0 helpful votes
Follow Britton T.
Unfollow Britton T.
Share Review
Report Review

My field, Music, has a different way to approach building Resumes and CVs. It would be cool to see a "musical" type of Resume set up, with playing experience, performance venues, accomplishments (Recording, won auditions, etc.), who they've studied under, etc.

Date of experience: May 6, 2020
Ohio
1 review
0 helpful votes
Follow Lindsey X.
Unfollow Lindsey X.
Share Review
Report Review

Due to Covid-19 I have lost my job and probably wont have one to go back to after we start opening back up. So because of that I am now looking at moving to another state and starting a new career. Any way to add some simplicity into the chaos I have already endured I am open to. So far using this program has been very insightful and a smooth transition.

Date of experience: May 6, 2020
Illinois
1 review
0 helpful votes
Follow Jon S.
Unfollow Jon S.
Share Review
Report Review

The prompts and questions made it really easy to frame my experience in a professional and engaging manner

Date of experience: May 6, 2020
Colorado
1 review
0 helpful votes
Follow Kathryn G.
Unfollow Kathryn G.
Share Review
Report Review

Pretty good, but no room to add bullet points about extracurricular activities

Date of experience: May 5, 2020
California
1 review
0 helpful votes
Follow Peter J.
Unfollow Peter J.
Share Review
Report Review

Not happy with the bait and switch of the "free" template...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 5, 2020
Nebraska
1 review
0 helpful votes
Follow Alaina Q.
Unfollow Alaina Q.
Share Review
Report Review

This is the easiest, fastest, and most efficient resume builder. Thank you!

Date of experience: May 5, 2020
California
1 review
0 helpful votes
Follow aaron R.
Unfollow aaron R.
Share Review
Report Review

The description said free and didn't say otherwise until i spent time completing my entire resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 5, 2020