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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It says free but you have to pay. That's false advertisement.
Best resume building experience so far! I have always hated making my resume, but this made it so simple and easy I want to cry some serious happy tears!
Took the thinking out of formatting and allowed me to focus on the content. Super easy!
Was surprised to see a charge when it was advertised as free.
Very helpful in helping me create a curriculum vitae.
Mostly exceptional - I would like to add bullet points under each company in experience.
Great service! But should have notified about the charge before spending all that time on it
Tricked me into completing a "free" resume only to facebook connect and pay for a trial
Misleading to advertise a free resume. Put you through the whole process and then charge for the download.
I don't think it's necessary to have to pay for a resume template. You guys are a joke. I can find better templates set up more professionally for free. I plan to pay the 2$ then cancel my "subscription" as soon as I send my resume to the job I am applying for.
I'd like to be able to customize the spacing and formatting after the final resume is generated. It would also be nice to have a 'fit to one page' function.
This was supposed to be a free resume builder. Then I had to pay and sign up for auto-payments before I could download what I had just put all my time into.
Pretty scummy to pull a bait and switch on job seekers by advertising a free service then charging them for it
It states free yet there is a fee utterly ridiculous
Do not use this company, and if you do, under bo circumstances give them any money! They will continue to charge you until you figure it out! And then, they will argue with you and say that you agreed to their service contract! Complete lies! The scam artists of Switzerland!
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.

