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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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Problem purchasing
June 19, 2020

Problem purchasing. Too many red flags go up about it being an out of the country purchase and then your card get blocked then you have to call your bank, after that is clear than the site want process the card you have to clear cookies and reset and restart smh,,, too much

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 20, 2020
Oregon
1 review
0 helpful votes
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Awesome
May 20, 2020

Awesome

Date of experience: May 20, 2020
North Carolina
3 reviews
3 helpful votes
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So far so good
May 20, 2020

So far so good.

Date of experience: May 20, 2020
Ohio
1 review
0 helpful votes
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THANKS
May 20, 2020

THANKS

Date of experience: May 20, 2020
Texas
2 reviews
0 helpful votes
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AWESOME AND HELPFUL
May 20, 2020

AWESOME AND HELPFUL

Date of experience: May 20, 2020
Wisconsin
1 review
0 helpful votes
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Looks great
May 20, 2020

Looks great

Date of experience: May 20, 2020
Kentucky
2 reviews
0 helpful votes
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So far so good
May 20, 2020

So far so good

Date of experience: May 20, 2020
Colorado
1 review
0 helpful votes
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Good
May 20, 2020

Good

Date of experience: May 20, 2020
Nebraska
1 review
0 helpful votes
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I am happily surprised at how easy this process is.

Date of experience: May 19, 2020
Utah
1 review
0 helpful votes
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The quality of the resume is great, but I was under the impression that it was free. If you're going to charge, just be upfront about it. I don't mind paying, especially for a service that'll eventually pay off by getting me a job, but don't be dishonest. It's better to be honest and straightforward, but that's just my opinion.

Date of experience: May 19, 2020
California
1 review
0 helpful votes
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Excellent tool for anyone to use! Immensely Helpful

Date of experience: May 19, 2020
Florida
1 review
0 helpful votes
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While I'm impressed with the simplicity of Resume Genius, there are still a few functions that I feel it's lacking.

Date of experience: May 19, 2020
Colorado
1 review
0 helpful votes
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Pay wall is introduced at the end when it should be referenced at the beginning of the process.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 19, 2020
Washington
2 reviews
0 helpful votes
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It acts like it's free then of course when it comes down to download the resume you have to pay money.

Date of experience: May 19, 2020
Pennsylvania
1 review
0 helpful votes
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I don't like the auto renewal on the 3 dollar trial not okay

Date of experience: May 19, 2020
Michigan
1 review
0 helpful votes
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.
May 20, 2020

.

Date of experience: May 19, 2020
North Carolina
1 review
0 helpful votes
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Good
May 20, 2020

Good

Date of experience: May 19, 2020
Arkansas
1 review
0 helpful votes
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Good
May 20, 2020

Good

Date of experience: May 19, 2020
Hawaii
3 reviews
0 helpful votes
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Maybe give people the option for a one-time payment without the risk of automatically getting charged again because it makes you look kind of skeevy versus helpful (which this site really is)!

Date of experience: May 19, 2020
Ohio
1 review
0 helpful votes
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Good
May 19, 2020

Good

Date of experience: May 19, 2020